Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app drives strong business impact with higher retention, repeat purchases, and LTV, quickly paying for itself. They find it intuitive yet powerful, with flexible points, rewards, tiers, referrals, and deep customization. Strong analytics, robust integrations (Shopify/Plus, POS, Klaviyo, Recharge, etc.), and smooth migrations are praised. Support and account management are described as fast, proactive, and strategic, helping shape long‑term loyalty programs.
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We're very happy that we've combined the Shopify Review app with Loyalty Lion so as to award points for reviews. It's easy for us to publish the fantastic reviews we get and customers love getting extra points for sharing their experience. Happy people all round :)
Very easy to set up and use, pretty much takes care of itself once set up. The people behind it are very approachable too and have always replied quickly to me when I've had a query (thank you!)
We used this app for about over a year, they have basic reward features with old technology and limited features. This is NOT the best reward program within the Shopify app store. Their tech is really lagging and its really old school and a bit basic. I also did not like support either, they try to tell you what to do. Not a good experience and I have switched to a much better program for our stores rewards that is more modern and has a better system.
"Hi there, thank you for your feedback. We hope your rewards programme is doing well!
We just wanted to check in as we have been focussing a lot on our product over the last few years and we've developed some awesome features that will engage your customers. If you're interested in knowing more, drop us an email on support@loyaltylion.com. "
I have 3 online stores and we did a lot of research to find the best loyalty program.
Here are the reasons we are very happy with Loyalty Lion
- Efficient and stable platform
- Great support team
- They are coming with new features all the time
I highly recommend this app.
Very helpful! Not working as planned yet but the team at Loyalty Lion were quick to respond to our message so hopefully we'll have everything up an running soon :)
So far very impressed all round - look forward to seeing it develop.
I tried a few loyalty and refer-a-friend apps, but Loyalty Lion is by far the most well-built app I've seen. Clean dashboard and widgets, easy to set up with clear guides on what to do next. I'm sure I'm going to attract a few more sales because of it.
Have been with this app for 2 years. Function wise, it is very good, very handy with a lot of power functions and very stale, did not see any issue so far. The only thing i have to complaint is the pricing. The small business bundle is 159, I dont believe it is affordable for most of the SME, though they do offer to purchase by module, but compare to other app, it still seems too high. Guess this app is to design with luxury for enterprise:)
Hi there, thank you for your feedback! Sorry to hear that you feel our pricing is not affordable for SME's. We'd love to advise you on how you could set up the program so it fits your budget! Feel free to get in contact with us at support@loyaltylion.com and we can advise you on our most successful enhancements on our free plan.
This app is easy to use and has great add on features at a low cost. I launched yesterday and already have people signed up!
This is a fantastic app! We were really looking for a way to drive engagement with our customers and this is it. Not only do we get to award loyalty points for purchases, but points can be earned for a multitude of other activities.
The dashboard is very straightforward and intuitive to use and the pop-up box that the customer sees is very slick and professional.
