Reviews (541)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app drives strong business impact with higher retention, repeat purchases, and LTV, quickly paying for itself. They find it intuitive yet powerful, with flexible points, rewards, tiers, referrals, and deep customization. Strong analytics, robust integrations (Shopify/Plus, POS, Klaviyo, Recharge, etc.), and smooth migrations are praised. Support and account management are described as fast, proactive, and strategic, helping shape long‑term loyalty programs.

April 9, 2021

Best loyalty program we've found. But what's most impressive is the team and their dedication to ensuring you build the program that suits your brand best.

Zorali
Australia
3 months using the app
LoyaltyLion replied May 10, 2021

Thank you so much for your kind words about LoyaltyLion and our team, I'll make sure to pass this feedback onto them🦁

May 4, 2021

Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!

Canoe Club
United States
About 1 year using the app
LoyaltyLion replied May 10, 2021

Thanks so much for taking the time to leave us this wonderful review! We're so happy to hear you're loving the loyalty program and making the most of what it has to offer 🎉

May 10, 2021

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Sasha's Fine Foods
Singapore
Over 2 years using the app
LoyaltyLion replied May 10, 2021

Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!🦁💜

May 20, 2021

We have just started using Loyalty Lion. The onboarding so far was very easy and Mags from Loyalty Lion has been very helpful. We are now looking forward to the first results with Loyalty Lion.

Tales and Tails GmbH
Germany
About 1 month using the app
LoyaltyLion replied May 26, 2021

Thank you for taking the time to leave us a review 💜 We're happy to hear you've had such a positive experience with LoyaltyLion so far and will pass on your kind words to Mags 🦁

Edited May 27, 2021

It was surprisingly easy to migrate from another loyalty app to Loyalty Lion. Our onboarding experience with Alejandra was a breeze. She was very attentive in making sure we were able to get what we needed from the LL. We are now testing other features LL has and are looking forward to maximizing this program's capabilities on our site!

HairMNL
Philippines
About 1 month using the app
LoyaltyLion replied June 30, 2021

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! 💫 I will be sure to pass your comments on to Alejandra!

June 22, 2021

This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!

CSG Store
United States
About 4 years using the app
LoyaltyLion replied June 30, 2021

Thank you for leaving us a review! 💜 We are really happy to hear you're enjoying the app and I'll pass on your lovely words to our Support team.

June 23, 2021

Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you

Skin2Seoul
United Kingdom
10 months using the app
LoyaltyLion replied June 30, 2021

Thank you so much for your kind words about LoyaltyLion and our team! We can't wait to continue working with you💜

June 28, 2021

Our onboarding experience was great. Ellie was very helpful in getting our questions answered and we were up and running in no time. There was a little glitch on the slider disappearing after our developer had installed the code, but your support was great to get it loaded again.

Grow Organic
United States
3 months using the app
LoyaltyLion replied June 30, 2021

Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! 💫 I will be sure to pass your comments on to Ellie!

June 30, 2021

Amazing, would highly recommend it if you are wanting to set up a points/rewards system for your customers. The customer service team is extremely helpful aswel!

Urth (Canada)
Canada
11 months using the app
July 1, 2021

Loyalty Lion is a great App. Everything went very easy. The customer service is on point and the onboarding managers had an answer for every problem.

Hundpur.com
Germany
About 1 month using the app