Lucky Orange Heatmaps & Replay
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
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By far the best app I have installed in my store up until now. I really like how easy it is to understand the data. Lucky Orange has made my life easy.
Worth having it!
We appreciate your review and love that your experience has been so easy! Visitor behavior shouldn't require a complicated setup or an extensive learning curve, and it sounds like you've been able to dive right into Lucky Orange. Thanks again for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Really enjoy the wide range of features available and the insights are invaluable for our business. Looking forward to refining our strategies based on the various metrics we're able to monitor using Lucky Orange Heatmaps & Replay.
Thank you so much for taking the time to leave us a review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Thanks again, and we're here if you have any questions!
Cheers - Justin from Lucky Orange
We are very happy with this app. Helps so much to see what visitors do and any problems they may stumble upon.
Thank you
We're also very happy that visitor behavior has been able to make a difference in improving your store! It's amazing to see exactly what visitors experienced to spot those problem areas and pain points. Thanks for your review, and we're here should you need anything!
Cheers - Bradley from Lucky Orange
So far they've been super helpful with setup and the app works great!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Emilia from Lucky Orange
Very Easy to use, great customer support
Hopefully my issues with notifications of visitors resolved
Many thanks for the app
Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Justin was a big help getting our account upgraded to the new platform. Thanks a bunch!
Always happy to help! We're thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for your review, and we’re here if you need anything else.
Cheers - Justin from Lucky Orange
Very very slow loading. Who has this much patience? The cart value doesn't show for every cart. Overpriced.
Thank you for your feedback. In researching your experience, we identified that your slow load experience was limited to filtering recordings in the Visitors section. If you have a larger number of session recordings or a longer date range such as 60 days, filtering can take up to 10-15 seconds, which may initially appear to be slow. Regarding the cart value, this is a known issue on Shopify’s end that we have previously reported to their team. This issue prevents visitors using an iPhone from showing a cart value, and we will provide an update when one is available from Shopify. Regarding your comment on pricing, we would be happy to talk to you and find a plan that meets your needs. To get the conversation started, simply reply to my last email. I look forward to hearing from you soon!
Best Regards - Kelsey from Lucky Orange
Big fan of Lucky Orange. As a non-tech person, I appreciate how simple it is to understand post click behavior.
Our founders have always said that you shouldn't need a PhD in Analytics to understand how to improve your website. We designed Lucky Orange to be easy to use, regardless of whether you are an experienced engineer or a new Shopify merchant with no technical background. Thrilled to see that you've been able to dive right into visitor behavior to find ways to improve your website. Thanks for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Lots of data to explore! After GA4 I am looking for ways to know what is best for my traffic and conversion, and this app looks good. I'll schedule a call with them to take advantage of all the features.
These are words we love to hear! GA4 is a staple for analytics, but like you experienced, you need to go beyond the metrics to see what’s really happening behind the scenes. Thanks for your review, and we look forward to meeting with you when you book the free 15-minute call! Happy tracking!
Cheers - Justin from Lucky Orange
Thank you to Justin for helping me get this awesome app all set-up and running correctly. I had a few problems but they were solved promptly and efficiently. I've been a customer for a long time and will continue to grow with Lucky as they progress. Thanks again Justin :)
Thank you for sharing the Lucky Orange love! I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Justin from Lucky Orange
