Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

June 11, 2024

After trying a couple apps this is the best. The heatmaps and replay functionality are the best i've found and very helpful for optimization.

Kingsmen Premium
United States
24 days using the app
Lucky Orange LLC replied June 13, 2024

It's an honor to earn the title of "the best!" Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Heatmaps and session recording let you visually see exactly what people do and experience on your website. Thanks for your review, and happy tracking! We're only an email away should you need anything!

Cheers - Emilia from Lucky Orange

June 4, 2024

Honestly I am still new to this app and to Shopify. But from what I have experienced so far I am very grateful for lucky orange and the information it can provide me.
I rated 5 stars because so far I found it easy to navigate and I am using the free version and finding it working well for my needs. I am looking forward to using it more

Kaleilehua Designs
United States
5 days using the app
Lucky Orange LLC replied June 6, 2024

Thanks for your review and thrilled to earn your five stars! It sounds like you've already been able to dive in to find the insights you want and need. To get even more from Lucky Orange, make sure you schedule your free tour of our app! One of our experts will make sure everything is set up and show you the ins and outs of our features. Simply reply to my last email to find the best time that fits with your schedule for your free tour! Thanks again for your review, and we're here if you need anything!

Cheers - Justin from Lucky Orange

May 8, 2024

Support is great
Easy to use
Helpful insight to understand our customer base

JAYNE Boutique
United States
About 1 year using the app
Lucky Orange LLC replied May 10, 2024

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for leaving us a review, and we're here if you need anything.

Cheers - Justin from Lucky Orange

April 28, 2024

Emilia was fantastic! She responded immediately to my email and she also answered my question so I was able to complete what I was doing!

Jiminy's
United States
2 days using the app
Lucky Orange LLC replied May 3, 2024

Thank you for such kind words! My team and I are always happy to help our users. Visitor behavior is such an asset to your digital toolbox, and it uncovers so many hidden pain points that can impact sales. Thanks again for your review, and don't hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

Edited May 21, 2024

Lucky Orange provides me with valuable insights on customer activities which are so important for making ongoing product and marketing decisions. Excellent product and support. I highly recommend it.

Big Boy Toys
United States
About 1 month using the app
Lucky Orange LLC replied April 19, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your business and website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

April 16, 2024

Very quick, responsive, and helped me with exactly what I needed!

pH-D Feminine Health
United States
About 2 hours using the app
Lucky Orange LLC replied April 19, 2024

Thanks for your review! We know that you don't have time to spare, and our team is ready to assist with any questions you may have. We're thrilled that we were able to get you back on track. Thanks again for your review, and we're only an email away!

Cheers - Emilia from Lucky Orange

April 15, 2024

Amazing support!
Started testing the app yesterday and I'm enjoying it so far.
It's awesome to be able to talk to the costumers and watch what they are doing in the page live! That definetely helps a looot!
I strongly recommend you give it a try!

Cheap Monopoly Stickers
Brazil
3 days using the app
Lucky Orange LLC replied April 17, 2024

Thanks for your review! Seeing what customers do is one thing, but engaging with them while they're on your website is another. Love that Lucky Orange has been just what your store needs. Thanks again, and we're here if you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

April 7, 2024

Very good and important app for ecommerce. Also support is great, even on sunday! :)

Unikatko.com
Slovenia
2 months using the app
Lucky Orange LLC replied April 9, 2024

We love to impress our users with our technology and support, even on the weekends. Visitor behavior is critical to improving a website, and we know that the insights you can gain from seeing where they click or move is truly invaluable. Thanks for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

April 7, 2024

The information on the analytics you can get from lucky orange that you can't get from just shopify are awesome. Especially the feature of the heat maps is very unique and very useful.

Sendr Shop
United States
4 days using the app
Lucky Orange LLC replied April 9, 2024

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Heatmaps are a powerful tool in your digital toolbox to see exactly where your visitors are clicking (or not)! Thanks again for leaving us a review! Always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

April 3, 2024

Jordan was excellent in guiding me through Lucky Orange features. We are confident they can help us improve our sales and overall website experience.

il Buco Vita
United States
7 days using the app
Lucky Orange LLC replied April 8, 2024

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our onboarding and technology. Thanks for this five-star review, and happy tracking!

Cheers - Jordan from Lucky Orange