Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

July 26, 2024

We use this app daily for our online solar store, CDN Solar

www.cdnsolar.ca

This is a must-have for analyzing website activity! Justin from the support team answered our questions right away and has been incredibly helpful. Highly recommend it!

CDN Solar
Canada
Over 1 year using the app
Lucky Orange LLC replied July 29, 2024

I’m so glad we were able to assist you! We’re always here to help our customers be as successful as possible, both now and in the future. Thank you for your review and recommendation, and don’t hesitate to reach out should you have any questions. Happy tracking!

Cheers - Justin from Lucky Orange

July 24, 2024

so far, so great! really simple integration and onboarding. Justin was super accessible and helpful right away.

down etc
United States
28 minutes using the app
Lucky Orange LLC replied July 26, 2024

Those are words we love to hear! We can't wait to see how visitor behavior helps you transform your website. I speak for the whole team in saying that we are always happy to help! Thanks for your review, and we're here if you need anything.

Cheers - Justin from Lucky Orange

July 23, 2024

Great app. Easy to install by copy and pasting the 1 line code. Support by email and zoom was good.

Hannah and Henry
Australia
29 days using the app
Lucky Orange LLC replied July 25, 2024

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute tour is a great way to accomplish it. Thank you for your review, and don’t hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange

July 10, 2024

Really enlightening insights, very easy to install and navigate. Also, a great help to get a call to discuss additional functionality.

ARTMARTIAL
United Kingdom
5 days using the app
Lucky Orange LLC replied July 12, 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange

July 2, 2024

Great customer service. Invaluable data gathered that will help take my business to the next level.

Butter & Lye
United States
5 days using the app
Lucky Orange LLC replied July 12, 2024

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.

Cheers - Jordan from Lucky Orange

June 20, 2024

We find it impossible to make informed decisions about our customer journey without the proper analytics. That is why we trust Lucky Orange to help us understand our customer's pain points.

SIC Lifestyle
United States
13 days using the app
Lucky Orange LLC replied June 21, 2024

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

June 18, 2024

Jordan was extremely helpful with troubleshooting the issue I was having. Excellent customer service!

TITLE Boxing
United States
About 1 hour using the app
Lucky Orange LLC replied June 21, 2024

Thanks for your review! Glad we were able to connect to get your issue resolved. We're always here to support our users' successes! Thanks again for your review, and we're here if you need anything else! Happy tracking!

Cheers - Jordan from Lucky Orange

June 18, 2024

Emilia was extremely helpful and gave an excellent overview of different unique features in Lucky Orange that I found to be extremely useful for using into the future. Really excited to continue to use Lucky Orange to better the customer journey!

HYPEACH
United States
About 3 years using the app
Lucky Orange LLC replied June 21, 2024

Thank you for your five-star review! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

June 14, 2024

Emilia was absolutely wonderful - great customer service. The whole team is really working to make us happy. Thank you!

Lowcountry Littles
United States
18 days using the app
Lucky Orange LLC replied June 17, 2024

Those are words we love to hear, Sarah! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything! Thanks again for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

June 12, 2024

Very helpful!! Walked me through everything I needed help with. Very quick and easy.

Kevin Lovegreen | Lucky Luke Books
United States
23 days using the app
Lucky Orange LLC replied June 14, 2024

I love talking with our customers about how to best leverage Lucky Orange! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange