Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

July 6, 2023

Lucky orange has been great and their support is amazing and so helpful! They always get back promptly. Looking forward to the information I will gain and be able to apply to my business.

SAFELLES
United States
1 day using the app
Lucky Orange LLC replied July 19, 2023

Thank you for sharing the Lucky Orange love! We're delighted that Lucky Orange helps you optimize conversion rates and understand your site's users better. Visitor behavior really makes all the difference. If you ever need further assistance, feel free to reach out. Thanks again, and happy tracking!

Cheer - Emilia from Lucky Orange

June 21, 2016

If you don't know what your customer are doing on your site, you lost your sale. With lucky orange, we can now understand our customer to drive them lower to the sale funnel. Must have app!

Nkimode
Canada
12 months using the app
Edited June 29, 2020

Excellent app and great customer service. Daily reports have made it much easier for us to monitor our traffic and conversions and understand our customers' behavior on our site. Well done!

GLO Science
United States
About 1 year using the app
Lucky Orange LLC replied June 30, 2020

Thanks so much for your review! We’re happy you were able to get a front row experience to see how your customers use your website to drive those fine-toothed optimizations. We wish you continued success - please don’t hesitate to reach out if we can be of service in any way.

Cheers - Kelsey from Lucky Orange

August 11, 2020

We have gained so much information using this app to help us make improvements on our website. It really helped to see where our customers were visiting most and where we needed to improve.

HairMadeEasi
United Kingdom
7 months using the app
Lucky Orange LLC replied August 18, 2020

We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your Shopify store. Don’t hesitate to reach out should I or my team be able to assist you in any way! Thank you for your business, and happy tracking!

Cheers - Jordan from Lucky Orange

Edited June 21, 2025

Instantly worth installing this. We started to get insights about customer behavior on our site that solved a lot of mysteries for our team! I would highly recommend Lucky Orange to anyone

Zelmin's Minty Mouth
United States
Over 3 years using the app
Lucky Orange LLC replied June 2, 2023

We're thrilled to hear that Lucky Orange provided instant value by delivering enlightening insights about your customers’ behavior. Thank for your review and recommendation. We’re here to help solve more 'mysteries'!

Cheers - Jordan from Lucky Orange

April 18, 2023

Based on the demo we’ve seen, Lucky Orange seems like a great product with a variety of useful features. We are looking forward to using the app and hope it will help us improve our website.

Melvin & Hamilton
France
10 minutes using the app
Lucky Orange LLC replied April 18, 2023

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange

July 18, 2023

I must say that this app is Excellent!! So many features that I did not know were part of the app. It's a great way for me to improve my customer experience when visiting my Shopify store.

Handcrafted Jewelry By Teri C
United States
23 days using the app
Lucky Orange LLC replied August 8, 2023

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!

Cheers - Justin from Lucky Orange

March 21, 2020

Great experience so far with the customer service providing great support during the corona virus pandemic. This app provides insightful tools to see traffic heat maps and screen recordings.

EMK Beverly Hills Skincare
United States
7 days using the app
Lucky Orange LLC replied March 23, 2020

We are always here to help our customers be as successful as possible, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success!

Cheers- Bradley from Lucky Orange

February 6, 2022

I used this app to help me do check visitors behaviour. I really like how it does track visitors actions. It would be nicer if the app is a bit lighter to perform. the loading time is longer.

Mattress Crafters
Australia
3 days using the app
Lucky Orange LLC replied February 7, 2022

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Also, we appreciate your feedback - I’ve passed it along to the team. Thank you for taking the time to leave this year, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Jordan M. from Lucky Orange

December 4, 2022

I simply love it. The level of granularity and depth that lucky orange provides, will allow me to get such good insight from my customers. It's gonna be a game changer for me! highl recommended

Woodylands
Australia
1 day using the app
Lucky Orange LLC replied December 5, 2022

Thank you for the five-star review! So glad you're using our CRO tools to discover meaningful insights about your customer's behavior. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange