Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

Edited April 11, 2020

Apps the best app I have. I cannot run my business without this app, it helps us keep learning and testing. Get yourself the free trial, learn from it and make it the only app you need to pay for.

LootDelivered.com
United States
28 days using the app
Lucky Orange LLC replied April 13, 2020

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference. Thank you for this five-star review, and we’re here should you need anything else!

Cheers - Bradley from Lucky Orange

April 28, 2016

Great product, Luck Orange really helps me to understand how visitors interact with our shop.

Bradley was really helpful resolving a issue that I had. Very responsive and keen to make it happen.

Livelobikerental
Australia
12 months using the app
October 11, 2018

Insight from heatmap is really comprehensive and useful. We are able to make some decisions based on customer behavior we saw from the recording. It is a must have app if you want to improve UX and UI.

Sasha's Fine Foods
Singapore
9 days using the app
August 28, 2015

This will change your business life!!! The best app ever. I am now starting to understand my customers more than ever. Highly recommended! I am only 4 days into the trial and I will be signing up today.

Yourgreatfinds
United States
4 days using the app
October 1, 2016

This app is awesome. The live view is a little spooky at first but you soon get used to it. The recordings feature has shone a light on how our shop is working and how the user journeys through the site.

Robertowen
United Kingdom
About 2 months using the app
November 7, 2022

We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.

Mirabella Med Spa
United States
7 days using the app
Lucky Orange LLC replied November 15, 2022

Thank you for your kind words! Having a visual representation of the user journey on your website can have an immediate impact on discovering where you should optimize. We're here if you need anything!

Cheers - Bradley from Lucky Orange

October 11, 2018

I use this app to help me see what changes I need to make to my website. It is very user friendly and easy to figure out. Also, if you have questions the customer support is very helpful and responds quickly.

Dub Nutrition
United States
About 1 month using the app
October 28, 2021

This app is great for new and existing business owners. Provides great insights on where your site is performing well and where you can optimize it. Justin was super helpful and answered all of our questions!

AMEERA HAMMOUDA
United States
10 days using the app
Lucky Orange LLC replied October 29, 2021

Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!

Cheers - Justin from Lucky Orange

June 19, 2023

Emilia was fabulous - super helpful and knowledgeable! Lucky Orange has many great features to better understand visitor activity and identify opportunities to improve my site and hopefully increase conversion!

The Klipster
United States
7 days using the app
Lucky Orange LLC replied June 30, 2023

Thank you for the shout-out! Lucky Orange, we pride ourselves on providing exceptional technology and support It's rewarding to know our features are aiding you in better understanding visitor activity and identifying opportunities for site improvement. Visitor behavior makes all the difference. Happy tracking!

Cheers - Emilia from Lucky Orange

March 13, 2020

Great app. Really useful insights. We presumed we designed a super simple site: apparently not. Lucky Orange provided us with some great insights that we are implementing to continue our growth. Highly recommend!

My Cold Therapy
United States
4 months using the app
Lucky Orange LLC replied March 17, 2020

It’s great to hear that Lucky Orange insights made a difference in growing your website and helped you see your simple site design from your customers’ perspective. We use customer insight to improve our own website and love to know that it’s helped your website too! As you continue to use Lucky Orange, I’m here to help if you have any more questions.

Cheers - Justin from Lucky Orange