Lucky Orange Heatmaps & Replay
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Reviews (902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.
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Just started to use the app. It is very easy to install and overall I find this app very insightful. I scheduled one to one with Emilia. She was great at answering all my questions and also provided me with documentations.
Thrilled to hear that you had a great experience on your demo call with Emilia! I'll pass your kind words along. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
We are so impressed with the amount of actionable information this provides about the Customer Journey. This information helps provide a strong roadmap for growth.
Also, Super Impressed, with how easy install and set-up were.
Great to hear that you have discovered insight from Lucky Orange data to inform your website optimization roadmap! Understanding visitor behavior is always a meaningful way to support the customer journey. Please don't hesitate to reach out if there's anything we can help you with.
Cheers - Bradley from Lucky Orange
Getting unique insights from Lucky Orange has really helped optimising our website for a smooth user experience. We are also very happy with the quick and helpful replies from their Customer Service. Definitely recommending this app!
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
This app is awesome. It is really helpful for monitoring customer activity, both live and recorded from the past. Very easy to use. This app is very useful. I highly recommend it trying it out. I found it to be well worth the $10 monthly fee.
I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!
Thank you so much for the five-star review! Always awesome to hear that you're using Lucky Orange on multiple stores to understand your website visitors' behavior. Please reach out if we can help in any way!
Cheers - Bradley from Lucky Orange
Jordan was really GREAT! One of the highlights of the meeting is that he helped me connect Lucky Orange through my shopify account. Also, he was very knowledgeable about the product and showed me how beneficial it would be to my business.
Thank you so much for the five-star review! I'll pass along your words to Jordan. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
It is quite fun to watch what potential customers are doing on your site. It feels a bit "Big Brotherish" and I can't help but get frustrated when someone spends a lot of time scrolling around then doesn't buy! Very interesting insights though
I had a great chat person from LO tell me about half-a-dozen things I could do with LO that I didn't know about. I am psyched to really dig into it now instead of just using it to watch recordings of visitors. Jordan was a great chat specialist.
I love chatting with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way.
Cheers - Jordan from Lucky Orange
The app is good, but the support is bad, i am having wrong data going to different stores, i have been sending emails to the support team but there is no proper response. their live chat support also doesn't work 99.99% of time they are offline.
Hi there - Thanks for reaching out. I’m glad our support team was able to talk with you to get your issue resolved. Our time zone differences are likely why you couldn’t catch us on live chat since our standard support hours are 9 a.m. to 5 p.m. CDT, Monday through Friday.
Best Regards - Bradley from Lucky Orange
This service is awesome! I have no complaints. We've made countless edits to our site since using this app.
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