Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

November 24, 2024

Great tool to help us understand our traffic better and to interact with customers.

MANDERWEAR
Germany
14 days using the app
Lucky Orange LLC replied November 25, 2024

Diving into visitor behavior to identify ways to improve your website is invaluable for growing your business. Our team is thrilled that Lucky Orange has been the tool you needed! We appreciate your review, and I’m here if you have any questions!

Cheers - Justin from Lucky Orange

November 7, 2024

very good app for tracking, thanks to bradley helped me setup my account !:)

Designhallen
Sweden
3 months using the app
Lucky Orange LLC replied November 11, 2024

Thank you for your review! We're always happy to help, and I'm glad we could connect to get your account set up. If you need anything, please don't hesitate to reach out. Happy tracking!

Cheers - Bradley from Lucky Orange

November 4, 2024

Perfect app! You can see live behaviour of your potential customers on your webshop. They provide a lot of data for conversion optimalisation!

liftandfight.nl
Netherlands
23 days using the app
Lucky Orange LLC replied November 8, 2024

Thank you for your review! We're honored to have earned being called "perfect!" We aim to impress our users and are thrilled to have surpassed your expectations. Learning about the pain points your customers encounter and being able to quickly address them is invaluable. Nothing feels better than discovering ways to enhance your customer experience. Thanks again for sharing the Lucky Orange love, and we’re always here if you need anything!

Cheers - Emilia from Lucky Orange

September 17, 2024

Ja ik zou deze app zeker aanbevelen, het geeft je goede inzichten waar verbeteringen mogelijk zijn

Kitchesse
Netherlands
7 months using the app
Lucky Orange LLC replied September 20, 2024

Bedankt dat je de liefde voor Lucky Orange deelt! We vinden het geweldig om te horen dat je een front-row seat hebt gekregen voor de online interacties van je klanten, wat precies is wat je nodig had om je bedrijf te laten groeien. Bedankt voor je recensie! We staan altijd klaar als je iets van ons team nodig hebt.

Groeten - Jordan van Lucky Orange

September 17, 2024

Facile e intuitiva da usare, ti aiuta a capire come migliorare la struttura del sito web, consigliata assolutamente.

Bellomo Tovaglie
Italy
7 days using the app
Lucky Orange LLC replied September 18, 2024

Grazie mille per questa recensione entusiastica! Non c'è davvero niente di meglio che vedere esattamente cosa stanno vivendo le persone per aiutarti a fare miglioramenti che favoriscano più vendite e clienti più soddisfatti. Grazie ancora per la tua recensione e non esitare a contattarci se hai bisogno di qualcosa.

Saluti - Emilia di Lucky Orange

August 27, 2024

This app is great for in depth information that is crucial for the growth of my webshop. Customer service is also on point, even a boarding call is available to get you started off on the right track. Thanks guys!

Glamfinity
Netherlands
2 months using the app
Lucky Orange LLC replied August 29, 2024

Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!

Cheers - Jordan from Lucky Orange

July 2, 2024

Always a pleasure to work with these guys!
Prompt replies when I have questions and I really love the tracking and replay Lucky Orange offers. It even can see if somebody added something to they cart.

Nayestones
Belgium
Over 2 years using the app
Lucky Orange LLC replied July 12, 2024

The pleasure is all ours! We love answering any questions our users may have, and we're always here to support them. It's great to hear that getting the front row seat to watch visitors interact is giving you the insight you need to optimize your store. Thanks for your review, and we're here if you have any questions!

Cheers - Justin from Lucky Orange

June 11, 2024

La présentation a été claire et m'a fait découvrir certaines fonctionnalités que j'ignorais.

Jumelles.com
France
3 months using the app
Lucky Orange LLC replied June 13, 2024

Merci beaucoup! Santé - Emilia de Lucky Orange

May 29, 2024

Der Einstieg ist sehr einfach und man wird gut geführt. Das simple Handling ist ein großes Plus. Auch installation usw. ist super einfach! Lob dafür! Für eine vollumfassende Auswertung liegen mir noch zu wenige Daten vor, aber ich bin sehr positiv angetan vom Look. Sehr viel besser als Konkurrenzprodukte! Danke und lieben Gruß

FOXBOXX
Austria
7 days using the app
Lucky Orange LLC replied May 31, 2024

Das sind Worte, die wir gerne hören! Wir freuen uns zu hören, dass Sie Lucky Orange nutzen konnten, um die Besucherdaten zu erhalten, die Sie möchten und benötigen, um Ihre Website zu verbessern. Vielen Dank für Ihre Bewertung, und wir sind hier, wenn Sie Hilfe benötigen!

Vielen Dank nochmals - Justin von Lucky Orange.

April 23, 2024

Excelente servicio al cliente y muy útil la herramienta para buscar mejorar la tasa de conversión.

Artículos de oficina y papelería | Papira.com.mx
Mexico
About 2 years using the app
Lucky Orange LLC replied April 25, 2024

¡Gracias! - Justin from Lucky Orange