Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (902)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

August 3, 2025

Lucky Orange serves as a useful tool for analyzing and understanding the traffic patterns of my website.

Kpopstores.Com
South Korea
Over 5 years using the app
Lucky Orange LLC replied August 8, 2025

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

July 29, 2025

Useful tool to provide a better experience for our customers. It enables us to make informed decisions to improve our website

IOmeter
Germany
About 1 month using the app
Lucky Orange LLC replied August 1, 2025

Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Justin from Lucky Orange

Edited June 10, 2026

Very happy with the app!
You can track the customer journey and optimize your shop with the insights.

Chewies Choice
Netherlands
About 1 year using the app
Lucky Orange LLC replied May 22, 2025

Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks again, and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

May 17, 2025

Je recommande car il y a un vrai suivi et permet de voir le comportement des clients sur le site.

TINY TRAVEL
France
7 days using the app
Lucky Orange LLC replied May 22, 2025

Merci pour votre avis ! Nous sommes ravis que vous ayez pu tirer autant de profit du comportement des visiteurs de Lucky Orange. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit !

À bientôt - Justin de Lucky Orange

May 13, 2025

Lucky orange me permet de voir les statistiques de manière très précise, la fonction de visualiser l expérience client dans le site est top aussi.

LylyShop
Canada
5 days using the app
Lucky Orange LLC replied May 15, 2025

Merci pour votre avis ! Utiliser Lucky Orange pour analyser vos clients est un excellent moyen d'apporter des changements significatifs à votre boutique et d'améliorer vos conversions et votre expérience client. Merci encore pour votre avis et n'hésitez pas à nous contacter pour toute question.

À bientôt ! - Justin de Lucky Orange

May 5, 2025

Der Anmeldeprozess ist ne Katastrophe. Gestern noch am Rechner zu Hause angemeldet, heute im Büro komme ich nicht rein. Neues Passwort generiert, no Chance. Ich frage mich, warum die App über eine externe Website läuft und nicht direkt in Shopify? Das nervt.

GoodMorning.World
Germany
About 18 hours using the app
Lucky Orange LLC replied May 9, 2025

Vielen Dank für Ihre Bewertung! Unser Team hat sich mit Ihnen in Verbindung gesetzt und das Problem scheint derzeit gelöst zu sein. Sollten weiterhin Probleme auftreten, wenden Sie sich bitte an support@luckyorange.com. Viel Spaß beim Tracking!

Viele Grüße – Justin von Lucky Orange

March 20, 2025

Justin was very helpful, gave me a clear demo and showed me how could i use the tool in the most effective way for us.

Radiance Plan
United States
1 day using the app
Lucky Orange LLC replied March 28, 2025

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Justin from Lucky Orange

March 19, 2025

I think this is one of the best shopify app ever existing. The support team is great too. I had a call meeting with Jordan and what he showed the features the app got is incredible. Everyone should dive in deeper and discover what the app is capable of.

Cupick.jp
Japan
About 1 month using the app
Lucky Orange LLC replied March 21, 2025

These are words we love to hear! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Thanks again, and don't hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

December 22, 2024

Sehr interessant und hilfreich um die Conversion zu verbessern und die Nutzeraktivitäten zu tracken.

Schtill
Switzerland
19 days using the app
Lucky Orange LLC replied December 24, 2024

Das sind Worte, die wir gerne hören! Nichts fühlt sich besser an, als Wege zu finden, die das Kundenerlebnis besser denn je machen. Wir sind immer hier, falls Sie etwas benötigen!

Viele Grüße – Emilia von Lucky Orange

December 20, 2024

Hello! We just installed the app, and it’s very intuitive. The data analysis features are amazing, and the support team was excellent. :)

The Jewelry Lounge
Mexico
2 days using the app
Lucky Orange LLC replied December 23, 2024

Hello! Thank you for leaving us a review. We're thrilled to hear you had such a fantastic first experience! Analyzing visitor behavior to find ways to improve your Shopify store is invaluable for growing your business. As you continue to use Lucky Orange, please don’t hesitate to reach out if you need any assistance. Thanks again for your review, and happy tracking!

Cheers - Emilia from Lucky Orange