Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (899)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app gives clear visibility into real customer behavior and conversion blockers. They highlight session recordings, heatmaps, funnels, and form analytics for spotting UX issues, especially on checkout, and report conversion lifts after fixes. Beyond heatmaps, merchants value live chat, visitor profiles, AI‑powered insights, and easy Shopify setup. Many recommend it for growing stores and praise the fast, hands‑on support and helpful onboarding.

July 8, 2024

Karen Pearse Home
United States
25 days using the app
Lucky Orange LLC replied July 12, 2024

Happy to earn your five-star rating! If you need anything, please don't hesitate to reach out to our team. Thanks again!

Cheers - Emilia from Lucky Orange

July 4, 2024

Elevation Health Ultraplex
United States
6 days using the app
Lucky Orange LLC replied July 12, 2024

Thanks for leaving us a rating! We love to earn your five star rating and hope to continue to impress you with our visitor behavior and insights! Thanks again for your rating, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

April 14, 2026

Galal Export
Netherlands
7 days using the app
Lucky Orange LLC replied April 17, 2026

Thank you for taking the time to leave us a rating! Please let us know if you need anything!

Cheers - Justin from Lucky Orange

November 13, 2025

Penyemood.com
Türkiye
32 minutes using the app
Lucky Orange LLC replied November 24, 2025

Thank you for your feedback! We’d love to hear more about your experience, especially since you only had the app installed for less than a day before leaving your review. We’re open to your feedback and would be happy to offer you one-on-one walk through with a support specialist of how you can find value in Lucky Orange.

Our team is available by email, chat or phone so please connect with us whichever way is best for you so we can make your experience an even better one.

Please chat in or email us at support@luckyorange.com with details about any issues you may be facing. You can also reply to the emails we have sent you over the past week. We look forward to hearing from you and helping resolve this as soon as possible.

Regards - Will from Lucky Orange

September 25, 2024

CasaNookDecor
Poland
About 14 hours using the app
Lucky Orange LLC replied September 27, 2024

Thanks for leaving us a rating! We're thrilled that we earned your five stars and hope this means you've been able to use visitor behavior to grow your website. We're here if you need anything!

Cheers - Kelsey from Lucky Orange

November 14, 2023

Sylt Sneaker
Germany
2 days using the app
Lucky Orange LLC replied November 17, 2023

Thank you for taking the time to rate our app! I take it that we've been able to impress you with new insights from visitor behavior. It's amazing what it can do to help you grow your Shopify store. Thanks again, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

January 16, 2024

Aussie Choice Supplies
Australia
2 days using the app
Lucky Orange LLC replied January 17, 2024

Thanks for leaving us a rating! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Let us know if you need anything!

Cheers - Bradley from Lucky Orange

August 31, 2025

ElectronicxPower
Canada
About 1 month using the app
Lucky Orange LLC replied October 9, 2025

Thank you for your rating! Please let us know if we can assist with anything else!

Cheers - Jordan from Lucky Orange

February 3, 2025

Legends of OM
United States
2 days using the app
Lucky Orange LLC replied February 7, 2025

Thank you for your review! Please let us know if you need anything.

Cheers - Justin from Lucky Orange