Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (899)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app gives clear visibility into real customer behavior and conversion blockers. They highlight session recordings, heatmaps, funnels, and form analytics for spotting UX issues, especially on checkout, and report conversion lifts after fixes. Beyond heatmaps, merchants value live chat, visitor profiles, AI‑powered insights, and easy Shopify setup. Many recommend it for growing stores and praise the fast, hands‑on support and helpful onboarding.

August 15, 2025

Love Olive Co
United States
About 23 hours using the app
Lucky Orange LLC replied September 3, 2025

Thank you for your feedback! We are sorry to see you are having a 3 star experience with LO and would love to connect to help turn your 3 star experience into a better one. Our team is available by email, chat or phone.

You can email us at support@luckyorange.com with details about any issues you may be facing or chat in to our support from our site. This will help us get to the bottom of things and provide a better experience for you.

We look forward to hearing from you and helping resolve this as soon as possible.

Regards - Bradley from Lucky Orange

May 21, 2025

Capalaswim
United Kingdom
7 days using the app
Lucky Orange LLC replied May 28, 2025

Thank you for taking the time to leave us a rating! Please let us know if you need anything.

Cheers - Justin from Lucky Orange

May 16, 2025

MobCenter_RO
Romania
5 days using the app
Lucky Orange LLC replied August 29, 2025

Thank you for leaving a rating for Lucky Orange! Please let us know if you need anything!

Cheers - Jordan from Lucky Orange

March 18, 2025

www.MyPorchSwings.com
United States
Almost 6 years using the app
Lucky Orange LLC replied March 21, 2025

Thanks for leaving us a rating! We love to earn your five star rating and hope to continue to impress you with our visitor behavior and insights! Thanks again for your rating, and we're here if you need anything!

Cheers - Justin from Lucky Orange

November 19, 2024

MISHO
United Kingdom
9 months using the app
Lucky Orange LLC replied November 22, 2024

We appreciate your rating! We hope this means that visitor behavior has been helpful in identifying ways to improve your sales. Thanks again, and we're here if you need any assistance!

Cheers - Bradley from Lucky Orange

October 31, 2024

Amorica NYC
United States
5 months using the app
Lucky Orange LLC replied November 8, 2024

Thrilled that we've earned your five-star rating! We hope this means that visitor behavior has been just what you needed to optimize your website and drive more sales. Thanks for your rating, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

October 15, 2024

QRoses
Portugal
25 days using the app
Lucky Orange LLC replied October 21, 2024

We appreciate your rating and are thrilled that we earned your five stars! We hope this means that Lucky Orange has shown you firsthand how people are spending time on your website. With that insight, you can make data-inspired improvements that result in happier customers and more sales. Thanks again for your rating, and our team is here if you need anything!

Cheers - Justin from Lucky Orange

September 10, 2024

Nomi Skincare
United Kingdom
10 months using the app
Lucky Orange LLC replied September 12, 2024

We appreciate your rating and are thrilled that we earned your five stars. If you need anything, our team is just one email away.

Cheers - Justin from Lucky Orange

September 3, 2024

Revolin Sports
United States
3 months using the app
Lucky Orange LLC replied September 5, 2024

Thanks for leaving us a rating! There really isn’t anything like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your rating, and our team is here to support you should you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

August 22, 2024

EKÓ BOTANICALS
United Kingdom
2 days using the app
Lucky Orange LLC replied August 23, 2024

We're thrilled to earn your five-star rating! Thanks for leaving us this rating, and we hope it means visitor behavior is bringing you all of the insights you need to find ways to enhance your Shopify store like never before.. If you need anything, we're here to help!

Cheers - Emilia from Lucky Orange