Lucky Orange Heatmaps & Replay
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Reviews (898)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app gives clear visibility into real customer behavior and conversion blockers. They highlight session recordings, heatmaps, funnels, and form analytics for spotting UX issues, especially on checkout, and report conversion lifts after fixes. Beyond heatmaps, merchants value live chat, visitor profiles, AI‑powered insights, and easy Shopify setup. Many recommend it for growing stores and praise the fast, hands‑on support and helpful onboarding.
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Thank you for your review! Accessing what your visitors and customers do on your Shopify store is so rewarding. Happy tracking, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Right now really like it. So much smoother and fun then all other aps I first tested before testing this.
So glad to hear you're enjoying our app! We aim to provide a smooth and enjoyable user experience. Thank you for giving us a try, and we wish you continued success with your business. When you can see how people use your website, you can grow your website and business to make it better than ever. Thanks again, and we're here if you need anything!
Cheers - Bradley from Lucky Orange
I have been using the app for the two week trial period and I am not overly impressed. The recordings are very choppy. Also not very user friendly in my opinion. I do like that it is showing my visitors, but sometimes I am not sure if they are organic visits or what because the are often not even long enough to trigger a recording. I will try for another two weeks and see if I can figure it out.
Thanks for your feedback. We’re glad that you’ve been able to see what people are doing on your website, and we’d like to offer you a personalized walk-through tour of our app with one of our experts. This complimentary 15-minute tour will take you through our 20+ features and demonstrate how to maximize the benefits of Lucky Orange. I’ll make sure to address your recording issues and highlight where you can find the source of your traffic. We strive to make visitor behavior easy to access and understand through features such as optimizable segments. These are pre-loaded and ready for you to identify segments of visitors including frustrated or confused visitors.
We know your schedule is busy, so we have made it convenient for you to choose a time that works best for you. Please respond to my previous email to schedule your tour or use this link: https://calendly.com/esmith1214/15min. I look forward to hearing from you soon, and I’ll watch my inbox for your email.
Best Regards - Emilia from Lucky Orange
Thank you for leaving us a rating! Don’t hesitate to reach out if you need anything.
Cheers - Will from Lucky Orange
Thank you for leaving us a rating! Don’t hesitate to reach out if you need anything.
Cheers - Will from Lucky Orange
Thank you for your feedback! We'd love to learn more about your experience and how we can make it even better.
As soon as we saw your feedback, our team reached out directly so we could troubleshoot. We’re happy to jump on a one-on-one walkthrough with a support specialist to help you find maximum value in the platform or troubleshoot any hurdles you might be facing.
While we haven't heard back yet, we would still love the chance to fix this for you. Please reply to our email or reach out to us at support@luckyorange.com so we can get to work resolving this immediately.
Regards - Will from Lucky Orange
Thank you for leaving us a rating! Don’t hesitate to reach out if you need anything.
Cheers - Will from Lucky Orange
