Reviews (288)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app easy to set up and use, even without technical experience, and effective for collecting emails and growing lists. Many use it for newsletters, abandoned cart emails, and campaigns that boost sales and exposure. Integration with email tools is described as seamless, templates as clean and customizable, and reporting and scheduling as useful. Merchants frequently praise reliable performance, responsive support, and strong value, even on free plans.

February 13, 2023

Why does it seem every Shopify app is a bait-and-switch? Selected this one because it didn't seem shady, but 15 minutes into setup and I find out the only one I can use on the free plan is a silly popover. I'm willing to pay for the right product but not if I can't test it out first. Why can't apps be upfront about this instead of wasting everyone's time?

ONEWITHFISH
United States
16 minutes using the app
Mailmunch replied March 8, 2023

Hi ONEWITHFISH, I applogize for any inconvenience. What you're suggesting is not the case, you can create several campaigns with us under the free plan. Only advanced features are restricted under the free plan. We also offer free trial so you can explore the product before making any purchase.

July 16, 2020

Very unreliable APP, the charges suddenly increased dozens of times, but did not inform the reason, I have emailed to ask the reason three or four times, and there is still no reply, bad after-sales

YITAMotor
Hong Kong SAR
10 months using the app
Mailmunch replied July 16, 2020

Hi YITAMotor, We apologize for the inconvenience. Replies to all your support tickets regarding this issue have been sent. We also tried reaching out directly but it seems you have not attended to any of those replies. Can you please check your inbox and spam folder to confirm if you have received any communication from us?

November 14, 2019

j'ai utilisé l'application pour éditer la demande d'inscription sur le site. Tout fonctionne. Je recommande

Mestissés
France
2 months using the app
December 9, 2025

Avontuura
Canada
About 1 hour using the app
April 21, 2025

The Raw Temple
Indonesia
3 months using the app
July 19, 2024

Coco + Bondi
Australia
1 day using the app
October 25, 2023

Cardinal Clothing Co
United States
About 2 years using the app
Mailmunch replied April 2, 2024

Hi Cardinal Clothing Co, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

November 4, 2025

iGene Pharmaco
Netherlands
13 days using the app