TrustedSite ‑ Trust Badges
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Reviews (271)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app clearly boosts customer trust and confidence by signaling their store is legitimate and safe, which feels crucial amid online fraud. Badges on product, cart, checkout, and home pages provide peace of mind and can improve conversion and sales. Setup is quick with no coding, the free version is valued for small stores, and support is praised for fast help with installation and badge placement.
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Very easy to set up with No coding. Process was stressless, unlike most other trust sites.
It was an easy process to set up and a helpful service for my business.
Ceratinly adds a level of comfort for new and potential customers of online shopping.
Beware of this company. In my experience, it appears they may be using automated bot traffic originating from Ashburn, Virginia that repeatedly logs in and out of websites, which can result in additional monthly charges regardless of the plan selected.
I believe this practice is misleading and unfair to customers. If others have experienced similar issues, I would be interested in hearing about your experiences and exploring potential legal options, including a possible class-action lawsuit.
Please share your experience if you have encountered the same problem.
We're sorry to hear about your frustration, and we're happy to investigate further. We've reached out to you directly to help resolve this concern.
For some clarity: our scanner does crawl your site for our security certification, but it identifies itself clearly as the TrustedSite crawler and is excluded from all of our visit tracking. You can rest assured it isn't adding to the traffic billed on your plan. Our crawler also never logs into any website, so the login activity you described would not be related to us.
Some malicious bots do disguise what they are, and on occasion, they can inflate traffic counts even with our advanced bot filtering in place. We're glad to review the traffic we've billed on your site, and we've already issued a refund for the charge while we look into it.
We'd welcome the opportunity to review the data with you directly and work toward a resolution.
Best,
The TrustedSite team
not much change
Merchants should use the Trusted Site app as a display on their businesses to gain clients trust. It stamps a level of approval.
Great app, highly recommended!
Good App, thanks
Great
It's hard to leave a review when your trying to start a Real store for the right reasons and every turn is another push to pay more money. Is this another scam for store owners to deal with or is it real to protect owners and customers. We shall see and I will update review at that time.
