TrustedSite ‑ Trust Badges
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app clearly boosts customer trust and confidence by signaling their store is legitimate and safe, which feels crucial amid online fraud. Badges on product, cart, checkout, and home pages provide peace of mind and can improve conversion and sales. Setup is quick with no coding, the free version is valued for small stores, and support is praised for fast help with installation and badge placement.
Refine
-
By rating
reports are incorrect. trustsite records over 100 views at times when there were only 20 site visits
We're sorry to hear about the discrepancy. We'd love to investigate further. Someone from our support team will be reaching out to you to assist.
Too expensive and their free plan is a scam. You reach the maximum number of hits after a few days and then the badge won’t show anymore.
Can't change the size or location, or color of the badge.
It covers some stuff from my site.
Also, cannot open the app.
Thank you for your review. We have taken your feedback into consideration and moving forward, we will be rolling out a change that allows merchants to adjust the location of the floating trustmark. One of our reps will be reaching out with more details on that change.
This app does all it is supposed to do and both looks and works great. But the cost is kind of crazy ... i have about 1k++ unike visitors per day .. and i would have to pay 20$ per 1k visitors over 2k. So this would be a cost of 580$ per month++. I really like TrustedSite and Mcafee but it cost too much.
The free version is useless, no any function active. on the other hand the upgraded version rates is not clear and very expensive.
Prices vary based on site traffic. Instead of $19 per month (annually) or even $25 per month, when the UPGRADE button is clicked, the fee is $49 per month (annually) or $65 monthly. With only 500 visits, the free version lasts me about a day. Not paying in excess of $600 per year. BBB Accreditation is better deal.
This app is not working properly. It does not access from the website app control and it does not access from the website
The little McAfee approved logo is a nice touch - it may help conversion rate. However, the cost to upgrade to pro version...are you sitting down? It's $500/month...and that's if you get billed annually. Billed monthly it is $625/month. That feels a *little* pricey.
Please pay close attention here before installing.
We have opted for the 349 USD rate. Payment per year. Within just one month, we exceeded the 2000 views included and incurred an extra $149 USD directly. At the conclusion of the tariff you automatically allow that up to 10000 USD can be debited. This billing model is absolutely not ideal and if you are not careful you quickly lose a lot of money. This may all work if you don't have much traffic in your store but as soon as you have a campaign that works well, hundreds of dollars are due here. Without any information before. They charge u and than u will get the information. Happy Birthday :)
The system itself is good, easy to configure and offers many possibilities. It is a pity that it is not enough for further cooperation due to the billing model.
Thanks for the review. Without more detail we're not sure where we fell short, but we'd like to find out. Please email us at care@trustedsite.com if there's anything we can do to assist, or if you have additional feedback you'd be willing to share.
