Reviews (165)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful automation hub that replaces many manual tasks and complex custom development. It’s often called a “game changer” and the “Zapier of Shopify,” handling advanced workflows across Shopify and tools like Google Sheets, Salesforce, Airtable, and more. Many highlight reliable, fast automations, strong templates, and exceptional hands‑on support that designs, builds, and troubleshoots custom workflows, reducing developer and customer service workload.

November 18, 2021

Incredibly useful app! It has replaced zapier and adds many more features that are suited for shopify. We're currently using it to send orders placed on one store, and send it to our main shopify store. Great app and terrific service!

ShiptuOnline
South Africa
1 day using the app
November 3, 2021

We needed this app to help manage and keep track of our orders. The support team was extremely helpful and knowledgeable. The automation we needed was set up in a manner of days and they also checked in after to make sure everything was working correctly.

Bulletproof Zone
United States
3 months using the app
August 26, 2022

Love MESA! Not only were we able to create customized workflows that saved us from using a developer, but the customer support team is amazing. They're responsive, always willing to help, and able to troubleshoot several issues quickly.
Highly recommend MESA!

Tea Drops
United States
About 2 months using the app
September 6, 2022

If you're looking for responsive customer help, Mesa is the way to go. They always make sure that my concerns are addressed in a timely and professional manner. I'm very happy with the level of service I've received from them. Definitely give them a 5-star rating!

Jean-Pierre Weill
Israel
11 months using the app
April 1, 2022

Set up workflows to offer loyalty gifting to subscription customers via recharge. Was having trouble setting it up, and their expert support got on a zoom with me to troubleshoot live, and ended up redoing the work I’d done incorrectly. Would give 10 stars if possible.

Hazel
United States
16 days using the app
November 4, 2021

This is the app I’ve been dreaming of for my store! I had to reach out a few times during initial set up and customer service is top notch! All of my questions were not only answered quickly but all were followed up on as well to make sure operation was smooth. I highly recommend!

Brosb4bows4life
United States
7 days using the app
April 27, 2021

I used this app to set up an automation to work in close coordination with our fraud detection application. Mesa customer support was amazing. They helped me get the automation up and running in a few hours. - I started my question on chat and then ironed it out over email. Thank you Mesa for saving us time and money!

STONE AND STRAND
United States
2 days using the app
February 11, 2021

This app solves our exact need- proactively notifying customers about shipping delays & performing shipping charge refunds when necessary. Moreover, can't say enough great things about team mesa/shoppad! They respond often within the hour and take real time to explain the ins and outs. Never worked with a better support team! 6 stars

Gladskin
United States
About 1 month using the app
May 27, 2022

This app does exactly what I needed it to do! I wanted to add a custom box with our logo to the order based on the total weight of the order and it works perfectly in tests. Furthermore, I was offered help to configure the workflows and Daniel from the support team was excellent in providing me the help that I needed. Thank you MESA!

comfortlinenshop
Canada
2 days using the app
November 19, 2022

While as a newbie, I found it a bit difficult to set up a workflow on my own, the customer service from MESA has been absolutely outstanding: personalized calls to create & fix my workflow, and several follow up sessions to tweak & perfect the workflow. Haven't had this positive level of customer service ever from an app - very highly recommended.

TheMakerBeanCafe
Canada
3 months using the app