Reviews (165)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful automation hub that replaces many manual tasks and complex custom development. It’s often called a “game changer” and the “Zapier of Shopify,” handling advanced workflows across Shopify and tools like Google Sheets, Salesforce, Airtable, and more. Many highlight reliable, fast automations, strong templates, and exceptional hands‑on support that designs, builds, and troubleshoots custom workflows, reducing developer and customer service workload.
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Incredibly useful app! It has replaced zapier and adds many more features that are suited for shopify. We're currently using it to send orders placed on one store, and send it to our main shopify store. Great app and terrific service!
We needed this app to help manage and keep track of our orders. The support team was extremely helpful and knowledgeable. The automation we needed was set up in a manner of days and they also checked in after to make sure everything was working correctly.
Love MESA! Not only were we able to create customized workflows that saved us from using a developer, but the customer support team is amazing. They're responsive, always willing to help, and able to troubleshoot several issues quickly.
Highly recommend MESA!
If you're looking for responsive customer help, Mesa is the way to go. They always make sure that my concerns are addressed in a timely and professional manner. I'm very happy with the level of service I've received from them. Definitely give them a 5-star rating!
Set up workflows to offer loyalty gifting to subscription customers via recharge. Was having trouble setting it up, and their expert support got on a zoom with me to troubleshoot live, and ended up redoing the work I’d done incorrectly. Would give 10 stars if possible.
This is the app I’ve been dreaming of for my store! I had to reach out a few times during initial set up and customer service is top notch! All of my questions were not only answered quickly but all were followed up on as well to make sure operation was smooth. I highly recommend!
I used this app to set up an automation to work in close coordination with our fraud detection application. Mesa customer support was amazing. They helped me get the automation up and running in a few hours. - I started my question on chat and then ironed it out over email. Thank you Mesa for saving us time and money!
This app solves our exact need- proactively notifying customers about shipping delays & performing shipping charge refunds when necessary. Moreover, can't say enough great things about team mesa/shoppad! They respond often within the hour and take real time to explain the ins and outs. Never worked with a better support team! 6 stars
This app does exactly what I needed it to do! I wanted to add a custom box with our logo to the order based on the total weight of the order and it works perfectly in tests. Furthermore, I was offered help to configure the workflows and Daniel from the support team was excellent in providing me the help that I needed. Thank you MESA!
While as a newbie, I found it a bit difficult to set up a workflow on my own, the customer service from MESA has been absolutely outstanding: personalized calls to create & fix my workflow, and several follow up sessions to tweak & perfect the workflow. Haven't had this positive level of customer service ever from an app - very highly recommended.