Reviews (165)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful automation hub that replaces many manual tasks and complex custom development. It’s often called a “game changer” and the “Zapier of Shopify,” handling advanced workflows across Shopify and tools like Google Sheets, Salesforce, Airtable, and more. Many highlight reliable, fast automations, strong templates, and exceptional hands‑on support that designs, builds, and troubleshoots custom workflows, reducing developer and customer service workload.

Edited April 4, 2023

It has been such a great experience working with the MESA team. Everyone is so nice and helpful (plus they respond quickly to help requests). I wanted to use an app that wasn't listed and they created a workflow for me that will save me SO much time. Jordin is a magician!

The app works great for me and my business and is making reporting a breeze.

christinakoberwholesale
United States
5 days using the app
ShopPad Inc. replied April 4, 2023

We are so delighted to have had the opportunity to assist you with your workflow and work on this together. We agree that Jordin is amazing and can work magic with automation :) We look forward to working together again.

March 2, 2021

MESA is a powerful app that can do A LOT OF THINGS. What sets the app apart is the level of service we received from their team. Instead of just firing support docs, Matt takes the time to understand what I am trying to do and then show me the right way to do it in the app. Highly recommend it if you're trying to automate systems/processes in your store.

EVELO
United States
14 days using the app
May 27, 2021

Mesa is the 3rd automation app we have tried for our store, and we'll be sticking with it: the team is responsive, the functionality is pretty comprehensive, and it is making a huge difference for our business. With this app, we have some workflow and automation functionality we would need to go to a Shopify Plus $2000/month subscription to have otherwise.

Campervan HQ
United States
7 months using the app
March 4, 2021

I have this app linked up with Tracktorpad to provide a first class tracking solution for my customers. We have added some additional custom statuses using the API available - Matt was fantastic in helping us set this up and I have no doubt it will massively drive down the number of queries we receive going forward given the functionality it adds to our site!

BLK BOX
United Kingdom
8 days using the app
May 17, 2022

Mesa was able to automate the majority of the tasks we needed. Their support team has been great and they're helped to setup a number of Flows for us quickly. We looked into Mechanic but would have spent $$$ on developer custom code. Mesa provides much better value for money. With Mesa you pay a very reasonable fee to save hours of precious time doing tedious tasks.

Beauti
New Zealand
13 days using the app
September 20, 2022

This application saved significant development time. There are other services/apps that allow similar automation, but what separates MESA is ShopPads customer service. With other larger companies, you sometimes wait a week for technical help. ShopPad responds quickly and can even address complicated code questions if you decide to write custom code for their automation framework.

Canada Archery Online
Canada
4 days using the app
July 18, 2022

Thank you MESA! I needed an inventory adjustment flow and auto meta field tagging flow. I have tried Mechanic, Arigato, and Shopify Flow Some didn't work and some we couldn't figure it out. MESA customer service was so helpful they set up the automation we needed for free in a couple of days. I have been on Shopify since 2018 and you can rarely see this good service. Very satisfied. Thank you, Alp

Kryptonite Character Store
United States
3 months using the app
January 25, 2022

I used this app to better automate my meal prep business as we grow. I am also not the most tech savvy person, lol. I reached out to the support to help walk me through the steps and Jordin was amazing! They helped me create 2 workflows that has already saved me hours in admin work. Definitely recommend for anyone looking to scale their business. Automation truly is key in that process. Jordin thank you again, you were awesome :)

Farm To Temple
United States
15 days using the app
Edited August 19, 2021

Mesa is essentially the Zapier of Shopify. We use it to connect with the Infinite Options app to take form entry data into a Google Sheet. We're hoping it integrates with ConvertKit soon to tag customers into email sequences. The only thing I would hope for (that I know they are working on) is that it's a bit tricky to get every custom form data into individual cells onto a Google sheet. That being said, the customer service team is awesome and helped us set that up, free of charge. Great folks, great product!

Go Camp Pro
Canada
7 days using the app
Edited November 14, 2022

We are using MESA to keep our Shopify customer database in sync with an external custom system. This is something Shopify Flow is not able to accomplish. Overall, MESA is a powerful solution. It lacks robust documentation, and there is a lot of trial and error, but MESA support staff is very responsive and helpful. One major omission for MESA is their ability to handle branching (if/then/else logic). But this can be overcome by building separate workflows. This can increase the monthly cost, though, as cost is based on the number of workflows active as well as the number of executions. I can wholly recommend this solution as others fall short.

Hard Work U. Campus Store
United States
17 days using the app
ShopPad Inc. replied July 16, 2025

Thank you for the thoughtful review. MESA now supports branching logic, making complex workflows like yours even easier to manage. Let us know if you'd like help!