Reviews (165)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful automation hub that replaces many manual tasks and complex custom development. It’s often called a “game changer” and the “Zapier of Shopify,” handling advanced workflows across Shopify and tools like Google Sheets, Salesforce, Airtable, and more. Many highlight reliable, fast automations, strong templates, and exceptional hands‑on support that designs, builds, and troubleshoots custom workflows, reducing developer and customer service workload.

June 2, 2025

Their customer service is outstanding! I had a custom request for a workflow and Daniel was able to create exactly what I needed while we chatted online.

Smith's Variety
United States
Almost 3 years using the app
ShopPad Inc. replied June 3, 2025

Thank you for the feedback! Glad Daniel could build what you needed on the spot. We're always here to help with custom setups or anything else that comes up.

May 21, 2025

The customer service is amazing - 10/10. The chat was quick and easy to use and the person on the other side was very knowledgable and fast!

Mossy Trail Collections
United States
7 months using the app
ShopPad Inc. replied June 2, 2025

Glad to hear support was quick and helpful! We're here if you need anything else.

May 4, 2025

uninstalled this app and was billed for it a month later. I cant find who I need to talk to about this. Sick an tired of having to have an app to do anything within my store. Every time I turn around it some bs I have to deal with.

The Badge Boutique Co
United States
13 days using the app
ShopPad Inc. replied May 19, 2025

Thanks for your feedback, and apologies for the frustration. Shopify handles billing at the start of each cycle, which is unfortunately out of our control. That said, we had already processed a refund prior to this review being posted. If there's anything still unresolved, please don’t hesitate to reach out to us at contact@theshoppad.com.

March 26, 2025

Automation with MESA saves so much time and is possible without detailed programming knowledge. The support is top notch.

Sound-Sculpture
Germany
5 months using the app
ShopPad Inc. replied March 28, 2025

Thank you for the review—glad to hear MESA saves you time and makes automation easy!

March 20, 2025

Daniel was really helpful in setting up a complex automation.

Cords Club
United States
5 months using the app
ShopPad Inc. replied March 25, 2025

Thanks for the great feedback! We're glad Daniel could help with your automation setup. Let us know if you need anything else!

March 10, 2025

Extremely useful app, and incredibly responsive and helpful support team.

GLDN
United States
Over 4 years using the app
ShopPad Inc. replied March 12, 2025

Glad you find MESA useful—we're always here to help!

March 6, 2025

No only is the Mesa workflow tool incredibly powerful (we use it for many automation), their customer service is unmatched. The provide instant real-time chat support with a real person.

We highly recommend this tool.

Campus Store at College of the Ozarks
United States
About 2 years using the app
ShopPad Inc. replied March 7, 2025

Thanks for your review! We're glad you're enjoying MESA. We're always happy to assist if you need help or have any questions!

February 12, 2025

Help answer all my issues and explained the new plans for me in the future.

515 Creative Designs
United States
Over 1 year using the app
ShopPad Inc. replied February 20, 2025

We're happy we could assist you! Don’t hesitate to reach out anytime if you need further help or have any more questions.

November 12, 2024

Fantastic customer support, quick turnaround time.
Go Daniel!

Equal Food
Portugal
Almost 3 years using the app
ShopPad Inc. replied November 13, 2024

Glad Daniel could help quickly! We're here if you need anything else.

November 8, 2024

Best customer service I've had with an app so far! 10/10 customer support!

Hydroh Bottle
United States
About 7 hours using the app
ShopPad Inc. replied November 11, 2024

Thanks so much for the fantastic feedback! We're thrilled to hear our support team made such a great impression.