Reviews (165)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful automation hub that replaces many manual tasks and complex custom development. It’s often called a “game changer” and the “Zapier of Shopify,” handling advanced workflows across Shopify and tools like Google Sheets, Salesforce, Airtable, and more. Many highlight reliable, fast automations, strong templates, and exceptional hands‑on support that designs, builds, and troubleshoots custom workflows, reducing developer and customer service workload.

November 6, 2024

A must have if you use the Infinite Options app. Can be overwhelming at first, but they have an excellent support team that will make sure to make it easy to understand. Thank you, Abby!

Vvög Corporatif
Canada
6 months using the app
ShopPad Inc. replied November 8, 2024

Appreciate your feedback! Happy to hear MESA and Infinite Options are a good fit, and that our support team was able to make things easy. We’re here if you need us!

September 6, 2024

Had issues with a connection - support was very helpful in getting things resolved. Thanks for the help, Daniel!

Shepherd Boy Farms
United States
2 days using the app
ShopPad Inc. replied September 9, 2024

Glad to hear our support team was able to assist you with the connection issue! We're here if you need any more help in the future. Thanks for sharing!

July 16, 2024

Abby from the team was amazing! After I unintentionally broke something, she and the team patiently worked with me to get the proper workflows set up and get everything fixed. I am truly grateful for the support team, which has been top-notched! THANK YOU!

The Landmark Kids
United States
Over 1 year using the app
ShopPad Inc. replied July 19, 2024

Thanks for sharing your experience! We're delighted Abby and the team could assist you. Your satisfaction is our priority. Reach out anytime you need help!

July 8, 2024

Great support! I tried a few other apps and they did not have the type of automation I needed, I was able to set it up easily with Mesa.

Unboxme
United States
About 2 hours using the app
ShopPad Inc. replied July 10, 2024

We're thrilled MESA met your automation needs and that setup was easy. If you need any more help, feel free to reach out!

June 4, 2024

I used the chat feature in MESA and got the BEST customer service! Emily helped, stayed with me, and offered suggestions, she was wonderful! What a nice surprise, most companies aren't like this anymore. Thank you!

Creator Designs - Easy Tees'y
United States
About 2 months using the app
ShopPad Inc. replied June 10, 2024

We're thrilled Emily provided such wonderful support! Thanks for sharing. Your satisfaction is our top priority. We're always here to help!

May 10, 2024

Highly receommend the app! Recently had errors with an automation, the team were very helpful and resolved the issue within a day. Well communicated too!

GUNPLA SA
South Africa
Over 2 years using the app
ShopPad Inc. replied May 15, 2024

Thrilled to hear our team was quick to help! Thanks for your recommendation and for sharing your positive experience.

April 30, 2024

The MESA team has been amazing at helping us set up our automations. We would highly recommend this app!

Rothy's
United States
2 months using the app
ShopPad Inc. replied May 2, 2024

Thank you for the positive feedback! We're always here if you need any additional help.

April 8, 2024

The support team is extremely helpful and willing to provide support throughout the entire process. Jordin specifically gave me solutions to any questions and issues I had in a very timely manner.

Catastrophic Creations
United States
3 months using the app
ShopPad Inc. replied April 10, 2024

Thank you for your review! We are glad to hear that Jordin and our support team were able to help you out. Contact us if you have any more questions.

March 22, 2024

The MESA team were amazing at helping us setup our automations. Our little business will be saving a ton of time thanks to them! Highly recommend!

Savary Island Pie Company
Canada
11 days using the app
ShopPad Inc. replied March 26, 2024

We're glad to hear that our team could assist you and that you're saving time! Thank you for the positive feedback; we're here whenever you need us.

January 29, 2024

Great app, excellent customer support, the team at Mesa was very helpful and helped us set up the right workflow for our business.
Definitely recommend!

Eiyan Lens
United States
5 days using the app
ShopPad Inc. replied March 11, 2024

Thanks for taking the time to leave such a positive review! We're so happy to hear that you've had a great experience with our app and the support provided by our team. At MESA, we love to offer customized assistance to make sure your workflows are set up according to your unique business needs. Your recommendation means a lot to us and motivates us to keep doing our best. If you need further assistance or have any questions as you continue to use MESA, please feel free to let us know. We're always here to help you overcome your ecommerce operational challenges!