Reviews (356)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with clear templates and video guides that handle large, complex menus quickly. The free plan is seen as generous, while paid options add valuable design flexibility. Merchants highlight powerful, image‑rich mega menus, strong Shopify navigation integration, and fast, hands‑on support for custom code and theme issues. Many report smoother shopper navigation and recommend it over other menu solutions.

December 20, 2018

The menu's work great. Chelsea helped alot on chat to ensure that we were satisfied with our menu's functionality. She edited our CSS and made the menu's functionality even better based on our theme.

Thanks Chelsea!

IN2VAPES
Canada
Over 2 years using the app
January 11, 2019

This app helped us to navigate more easily in our website. Just what we needed in a drop menu. It's algo very easy to update the menus.

Zero Bike Store
Mexico
About 3 years using the app
Edited January 19, 2019

Problematical. Didnt show clean. Support was there but insufficient, they showed me how to change font sizes in code but, nothing changed. Other problems also. Not recommended. Sorry guys.

teomichael.com
Cyprus
5 months using the app
Helium replied July 8, 2019

Thanks for the feedback! Now that we’re able to respond to app reviews we wanted to take this opportunity to follow up :)

We've made significant improvements to our app over the past couple of months, including some new settings for font sizes (no code needed!). You can also preview your mega menu changes before publishing them to the live theme. We hope to see you back again soon!

January 31, 2019

The support team is amazing. Its like having a personal developer for your menu! :) the menu looks great as well! exactly what we needed. thanks

RestaurantStock.com
United States
3 months using the app
February 6, 2019

A tremendous product from a company that offers unparalleled support. We've seen increased conversions due to the improvement in navigation. Helium is doing it right!

Brooklyn Bicycle Co.
United States
4 months using the app
Edited February 15, 2019

We have a huge number of categories in our menu. This app handles them wonderfully and the staff are super helpful!

Rigging Shoppe
Canada
11 months using the app
February 15, 2019

Meteor Mega Menus is by far the best menu app I've ever used on Shopify. Especially with the latest release of TWO (yes TWO!) new template layouts to choose from. I'd give 10 stars if I could.

Kyle and Chelsea from support are second to none - I can't recommend them enough. Great app

Agape Attire
United States
3 days using the app
Edited March 8, 2019

Meteor Mega Menus work great. So easy to set up. And, anytime you make a change to your menu, the changes are automatically reflected in your Meteor Mega Menu. They offer fast response when I have a problem.

Russ Murray
www.delawarebusinessincorporators.com

Delaware Business Incorporators, Inc.
United States
10 months using the app
June 17, 2019

I use this app to fix my menus on my website and whenever I reach out to Kyle he is always the biggest help and gets back to me within a timely manner.

Vamps NYC
United States
Over 2 years using the app
June 27, 2019

Aside from the app doing what I hoped and needed it to, the customer service is outstanding! I am technologically challenged in a big way and Kyle was right there - 3 times(!) to help me with the same issue. He even offered to help me with something completely unrelated to mega-menus. :-)

BRETT LAUREN
United States
7 days using the app