Reviews (356)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with clear templates and video guides that handle large, complex menus quickly. The free plan is seen as generous, while paid options add valuable design flexibility. Merchants highlight powerful, image‑rich mega menus, strong Shopify navigation integration, and fast, hands‑on support for custom code and theme issues. Many report smoother shopper navigation and recommend it over other menu solutions.

July 27, 2018

I wanted drop down menus at several levels of my website and also wanted them to reflect my branded color scheme. Kyle at Meteor Mega Menus did everything for me with super speed and efficiency!! He installed the app, created the drop down menus brilliantly, and used the branded colors so that everything looked great. Due to Meteor Mega Menus, the product/page navigation and drop down menus function perfectly and look awesome.

Arpaia Lang Jewelry
United States
1 day using the app
September 15, 2018

Easy to use, easy to customize. GREAT customer support! Out of all of the apps available for building a mega menu for Shopify, this one is your best bet for design and usability.

Institute of Natural Therapeutics
United States
1 day using the app
September 19, 2018

The Custoemr Services team have helped my upgrade from the Mega Menu app. The service has been 100% and I am really pleased with the menus. The team had a small snag with one of the menus and it was not woking as a draft, but they soon fixed it ans withing 24 hours were were running. I am really chuffed.

Boditronics
United Kingdom
About 2 years using the app
September 19, 2018

Great customer support, helped us port over to the new menu platform. Very responsive, nice to know they support their product well.

TEC Accessories
United States
About 2 years using the app
October 24, 2018

Meteor Drop down menu is by far the best drop down menu app for all your customized need. Chelsea was detailed in explaining how to setup the new app on our site and we are very grateful for her help. WE are a customer for life. Thank you Meteor for all your continued support.

Imagine Diamonds
United States
Over 2 years using the app
November 2, 2018

Great app. We have a strangely designed theme which is why meteor could not attach the menu (not their fault) but they made it work somehow anyway. Great customer service.

Natural Heroes
Netherlands
About 1 year using the app
November 7, 2018

Very powerful app ! Looks professional and very responsive. I suggest it to anybody. Plus, the support is really helpful and great.

Musique Red One Music
Canada
6 days using the app
November 14, 2018

I used this app to build a pretty large menu for our store of 1000+ products. Support. Functionality. Ease of use. All 5-star. Chelsea was absolutely flawless in her ability to simplify solutions and to patiently provide the right info without it being technically overwhelming. We've used another app prior. NO COMPARISON - at all, period.

LibertyFlags.com
United States
About 1 month using the app
December 5, 2018

Didn't work with my theme. I only got automated emails back when I submitted feedback. Some of Meteor menu codes are still there preventing me from installing another menu app. I don't know how to get rid of these codes and can't find help from the developer

Hair Crown Beauty Supply
United States
21 days using the app
Helium replied July 8, 2019

We've made many improvements since 2018.

There is a button within the app to remove all code that is installed with the app-- this is the best practice for Shopify app developers. We've also updated our email communication upon uninstall to make this as clear as possible to our merchants.

Our average response time is now 1-2 hours during business hours (or the next business day if outside of business hours) when you use the live chat widget within the app. :)

Edited December 18, 2018

This app is beautiful! I needed one little change to make it absolutely perfect and a member of their team had it done for me in a matter of hours. Thanks so much!

Hello Merch
United States
6 days using the app