Reviews (355)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with clear templates and video guides that handle large, complex menus quickly. The free plan is seen as generous, while paid options add valuable design flexibility. Merchants highlight powerful, image‑rich mega menus, strong Shopify navigation integration, and fast, hands‑on support for custom code and theme issues. Many report smoother shopper navigation and recommend it over other menu solutions.

October 30, 2017

Doesn't work with all themes. I specifically asked if it would work with my theme, gave them access to my store and everything. They said, yeah, totally! One week of designing the menu later, oh your theme is outdated and it doesn't work. Thanks.

Still Spirits Home Distillery
Australia
6 days using the app
Helium replied August 27, 2019

Much has changed since 2017.

1) We can’t guarantee that Meteor Mega Menu works with all themes due to the nature of the Shopify ecosystem (especially if a theme is not current), but we've made several improvements to make the installation process as seamless as possible for any shop.

2) Our developers spend a considerable amount of time and effort to support virtually any theme on Shopify, but sometimes there simply isn’t a way to make them compatible.

3) Our support team has always (and will always) do everything we can to help get Meteor installed and working properly. If there are theme issues we cannot fix, we will gladly refund any payments we have received (although we should be able to determine this before your free trial ends)

November 22, 2017

Great app to help us sort over 250,000 replacement parts for floor scrubber and floor sweeper machines. Brands like Tennant, Nobles, Clarke, Viper, Nilfisk Advance, Minuteman, NSS, Windsor, and several others.

Sweepscrub
United States
Over 1 year using the app
February 1, 2018

Great customer support. Helped us rebuild our menus on cleaningequipmentdirect.com

Cleaningequipmentdirect
United States
Over 1 year using the app
February 2, 2018

Great App. Lots of options to customize menus layouts. Excellent Support.

Forbidden Hill
Singapore
17 days using the app
Edited June 13, 2019

I have now used Meteor Mega Menu's for some time now (Years) and I am so happy with the design ease of installation and use. From the client side a very user friendly menu. Suport has been superb from the first day - well done Helium for a great menu system and service - I can Truly recommend Meteor Mega Menus - You won't be disappointed that is our experience. Franz Lamers CEO - AbsoluteSkin Cosmetics (Pty) Ltd - South Africa

Absoluteskinsa
South Africa
Over 1 year using the app
April 4, 2018

Great service and support. I had the older version of bacon mega menu and was really never impressed by its usage. But I have to say the recent update and technical support has been amazing, now you have multiple options for your drop down on your website and you can even control some features of your mobile apps menu system too, which was a really nice touch. Its very responsive and looks much cleaner than the previous version, they even went in and re-set up my menu scheme for me so i did not have to redo everything, I highly recommend this app and this company!

Spycentre Security
United States
About 2 years using the app
May 18, 2018

Well built app, lightweight, great styling out of the box and excellent support. Tried a few before this one and this was definitely my fav.

Otimo Products
United States
About 3 hours using the app
June 5, 2018

Nick and Chelsea are amazing at helping me get through the parts of setup I seem to mess up and get confused on. I always hear back from them immediately and they make the entire process of setting up a store painless. Highly recommend!

Flirty Diva
United States
4 months using the app
June 13, 2018

Been using this app for 3 years and it just keeps getting better and better. The staff is wonderful and very helpful. Great App!

Be Createful
United States
About 2 years using the app
July 24, 2018

Love this App and their support!!! We were able to do some really awesome things with their integration. Really easy to install and it was easy to personalize via CSS/HTML.

Ninelineapparel
United States
4 months using the app