Reviews (356)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with clear templates and video guides that handle large, complex menus quickly. The free plan is seen as generous, while paid options add valuable design flexibility. Merchants highlight powerful, image‑rich mega menus, strong Shopify navigation integration, and fast, hands‑on support for custom code and theme issues. Many report smoother shopper navigation and recommend it over other menu solutions.

December 22, 2020

I have used this app to create a series of very slick and easy to navigate product menu's for our new Mo's Postcards store. When we open this app will definitely make browsing the new store a pleasurable and easy experience. Top marks. Worth every penny

Mo’s Postcards
United Kingdom
About 1 month using the app
Helium replied December 22, 2020

Thank you so much for your review! We're thankful for your feedback and so glad you're receiving significant value from the app. 😊

January 6, 2021

it does not let you customize enough of the drop down menu. For example: if i have a drop down and i want the categories to be 'hidden' until that category is clicked on, i can't do it across the main nav bar- only in one section. that sucks, esp for a brand with a lot of skus. nav bar looks super messy and hard to read as a result. see kavanacare.com for proof of this!!!!!

Kavanacare
Canada
23 days using the app
Helium replied January 6, 2021

Hi there! It looks like you're currently on Meteor's free plan which is limited to one mega menu. If you want to display multiple dropdown menus across the main navigation bar, you can upgrade to one of our paid plans to display more dropdown menus, or choose a menu template that is designed for shops with lots of SKUs (like the "Amazon" template).

It doesn't look like we've received any support tickets from your shop-- feel free to use the app's chat widget and give our team an opportunity to point you in the right direction!

January 18, 2021

Great addition to any website, works great for me! Customer service team is responsive and very accommodating to requests.

Pryme
United States
About 1 month using the app
Helium replied January 18, 2021

Thank you for your review-- your site's navigation is looking sharp! Excellent implementation of our "Pinnacle" menu template. 👏

March 24, 2021

Fantastic app.
I tried an alternative app first and you had to do a lot of leg work to get anything remotely attractive out of it.
This app has really good templates so you can literally use from the word go.
Also (and most importantly) the other app required you to build a mirror image of the menu that you probably already built in shopify.
This app used the existing menu. To the developers of this app - well done - its great.

Real Aquatics
United Kingdom
About 1 month using the app
Helium replied March 24, 2021

This is one of our favorite reviews of all time! Our integration with Shopify's navigation is the behind-the-scenes hero of Meteor Mega Menu and doesn't often get the recognition it deserves. Thank you for your feedback! 🎉

April 1, 2021

Much easier to customize and organize our main menu. Made our job a lot easier. Customer service was always fast and efficient to respond any time we had an issue, and we did run into a few with the theme that we use.

witchdoctorsutv
United States
About 1 month using the app
Helium replied April 5, 2021

Great feedback! So glad our team was able to help overcome those sticky theme issues. 😄

Edited May 17, 2021

Beatiful, profesional menus. I would recomend this App to anyone looking to enhance their menus. Customer service was quick to reply with any questions I had.

Beebagz
Canada
About 1 month using the app
Helium replied May 3, 2021

Excellent! Thanks for sharing 😄

May 10, 2021

Very happy with this app. The app gives you multiple layout options to customize how you want each menu to be designed. Inside each layout, there are many editing tools and further options to customize each layout. No coding required, all editing and menu set up done through the app. The menu's are pointed directly at navigation menu's you have created on your Shopify website.

The Hockey Shop Source For Sports
Canada
About 1 month using the app
Helium replied May 10, 2021

Thanks so much! We're happy to hear about your positive experience with the app's customization tools and integration with Shopify navigation settings. 🙌

September 16, 2021

nice app add ono. gives my site a better view and there are many templates to choose from. customer support is 24/7 and responsive. i enjoy being a customer.

JoeBro
Canada
7 days using the app
Helium replied September 16, 2021

Thanks for the feedback! It's wonderful to know that you're getting value out of the app and our support team ❤️

January 25, 2022

Mega Menu is a fantastic app! The customization matched exactly what we were looking for and their customer service is speedy and always helpful!

Define
United States
Over 1 year using the app
Helium replied April 3, 2022

Thank you for this great review (and sorry for the delayed response)!

June 6, 2022

This menu is exactly what i want and more. So much versatility and so beautifully designed And the customer service is unbelievable. So responsive and on it. Josiah helped me and he took care of everything. No time wasting back and forth telling you to do all the basic troubleshooting you've already tried. He requested collaboration on my Shopify and just fixed everything for me. within a matter of hours. Thank you Josiah!!

Capture Integration
United States
Over 1 year using the app
Helium replied June 6, 2022

Thanks for the amazing feedback! Shops in the US typically receive faster response times since we are HQ'd near Seattle, WA and work normal business hours for the Pacific Time Zone.