Reviews (338)

Overall rating
2.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
January 15, 2022

I used this in setting up my Shopify Store. It took a bit to get everything clear but that was because I was new to Shopify.

2B Creations
United States
18 days using the app
Microsoft replied January 17, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

January 17, 2022

I'm still waiting for my product to sync so it taking some time. Honestly i don't know how good it works until i can actually create a campaign.

YLL Clothing
United States
About 1 hour using the app
Microsoft replied January 18, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Edited January 24, 2022

ZERO to ABSOLUTELY USELESS App Support. 99% of staff seems to be located in India, don't speak proper ENGLISH, and communicate via canned responses which lead you to nowhere in resolving any issues you might have because they are not understood or cared for in first place. Total waste of time contacting them. Sad to see how "far" Microsoft has come as a company. ProTip: If you check out all the "canned" responses to the negative reviews on here, one should see the pattern off "support and quality of support" for this app rather quickly without having to ever install it. Unfortunately we didn't know better at first.

PineTales®
United States
About 2 months using the app
Microsoft replied January 25, 2022

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

February 15, 2022

feed url points to a parked ad domain? Feeds are not captured by microsoft ads console. Is this really official?

Ventray USA
Canada
About 1 hour using the app
Microsoft replied February 16, 2022

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

February 19, 2022

ok todobiencigar.com, eldukehernandez26.com ;elduquehernandezcigar.com;cigartodobienllc.com be our company

Orlando Hernandez Cigar
United States
3 months using the app
Microsoft replied February 21, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

February 22, 2022

A lot easier than many of the other apps to use! And the ads look great i am told! This is probably one of the easiest ways i have found to advertise and support is quick!

The End Mill Store
United States
9 months using the app
Microsoft replied February 23, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

February 25, 2022

This app seemed very easy to set up - would recommend to other online shop owners. Waiting to see how many of our products are approved and will follow up with our experience at that time.

taylor ray decor
United States
8 months using the app
Microsoft replied February 28, 2022

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

March 8, 2022

thank you for your consideration, of my products for this channel, i feel this is really the next step for my company and have always enjoyed using all microsoft products i am sure that this one will be just as great as all of the others

Equipment Blowouts Inc. Established 2005.
United States
Over 2 years using the app
Microsoft replied March 9, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

March 10, 2022

It's too soon to say. I've only just installed in and I am still trying to work my way around setting it up.

shop.comsec.ie
Ireland
About 1 hour using the app
Microsoft replied March 10, 2022

Thank you for your review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

March 23, 2022

The app does not automatically pull in the Brand or GTIN for each product from the information contained in Shopify. Microsoft Merchant Center then rejects the feed as the products do not contain Brand or GTIN. This essentially makes the app worthless as I have over 1000+ products and cannot manually add a brand and GTIN to each product one at a time.

DIFF Eyewear
United States
15 days using the app
Microsoft replied March 25, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.