Reviews (338)

Overall rating
2.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
November 13, 2022

Never got it to work, Tried even put $25 on ad account it spent it but on what I have no clue since I still months later have products pending a review that said it would take 3 days. Would love to have it fully removed as I don't even know anyone who uses Microsoft browsers

Lounies Soap Co.
United States
Over 1 year using the app
Microsoft replied November 14, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

November 16, 2022

its worked so far, meaning that it hasn't failed as of yet while I've been working on it. But it hasn't been long

Tas-Tee
United States
4 months using the app
Microsoft replied November 16, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

December 11, 2022

The sales channel is great and very easy to setup and to use. We have yet to see any traffic funneled from Microsoft, but we are hopeful

thenaturalstrega
United States
10 days using the app
Microsoft replied December 13, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

December 12, 2022

wow great app and very easy to set up hope to earn more $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Ceylon Organic
Canada
18 minutes using the app
Microsoft replied December 13, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com

December 14, 2022

If there was a negative * option this app would rate it. Prepaid the campaign, it wont start all, no flags, no support, no feedback other than an automated bot that you likely see below this review. I can't stress enough the frustration having to deal with this platform. WARNING! Stay clear, you only have so many days on this earth... don't go down this rabbit hole..you will regret every second of it. I do hope some live person at MS does take the time to look over these reviews. "Not Likely" my suspicion is he/she/etc probably still sitting in a cubicle still debugging Win 3.1 and have not opened their email folder in years. So you can gather from my little rant...take it as a public service announcement... Danger,,Danger you'll grow old in this labyrinth... best to warn others and call it a day...Avoid, Live long...and prosper..

Ashton Security Inc.
Canada
About 2 years using the app
Microsoft replied December 19, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

December 24, 2022

I got a generic disapproval email for the platform. I reached out to support, which took roughly an hour of chatting. After a day of investigation, I got back "your store will remain inactive. For privacy and security reasons, we cannot provide details around your specific store" which seems to kinda defeat the purpose of contacting support.

It was frustrating to spend a lot of time on my end and provide so much data to them with this outcome. Additionally, the support team seemed kinda trigger happy on selling me on other unrelated advertising products, which is super annoying.

MOJ
United States
About 1 month using the app
Microsoft replied January 2, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

December 25, 2022

LEARNING this new experience Microsoft Channel has to offer. I look forward in reviewing your channel.

OFFICIAL MADUKES PRESENTS
United States
25 days using the app
Microsoft replied January 2, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

February 1, 2023

I was told the system would have me approved in 3 days, and it's been 4. I can't seem to sink up more of my products.

The Crystal Spirit Guild
Canada
3 days using the app
Microsoft replied February 6, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

February 4, 2023

We really reach out to everyone with our business. I always ask how customers find us and they always say using Google. If people use other sites it’s usually found pretty quick and this has really been a blessing to our business.

Anchors Aweigh Pontoon Rentals
United States
About 2 years using the app
Microsoft replied February 6, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

February 12, 2023

Went through the hoopla of setting it up. Denied for some undescribed reason and am told to "call a support agent". I think not. Stick with Google. Wayy more user friendly and intuitive.

PerryhillRustics
United States
Over 2 years using the app
Microsoft replied February 24, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.