Reviews (338)

Overall rating
2.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
July 5, 2024

Hi there,

I wondering why our Microsoft Channel are not working
and didn't show up all of our product

Litedeer Homes
Canada
Over 1 year using the app
Microsoft replied July 8, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

June 6, 2024

I registered an account for the company. I am the owner. Full papers. They locked my account right at the start. It's difficult to use.

All Love Here
United States
4 days using the app
Microsoft replied June 10, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

April 29, 2024

great support staff unlike google advertising who does not help the customer.

Elantech IT
United States
12 days using the app
Microsoft replied April 30, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

April 24, 2024

I appreciate the ease of use and efficiency. Helps us small business owners thrive. It's great to have that support.

Home and Galaxy
United States
9 months using the app
Microsoft replied April 26, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 15, 2024

Had lots of support! Especially from Imanuel.

Hem Healer
United States
About 3 years using the app
Microsoft replied April 17, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

March 13, 2024

The customer service is way above competitors especially getting personal support from a real person

Global Scale Model Trucks & Parts ( GSMT )
United States
9 months using the app
Microsoft replied March 14, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

March 7, 2024

I've also got suspended right after registration. Worst app ever. Now I'm under appeal.

JeepUniq
United States
3 days using the app
Microsoft replied March 8, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

February 1, 2024

This app worked smoothly for me. It was accurate and very user friendly. I had an existing Microsoft ads account and merchant center. Everything connected and was in sync with no problems at all. I would definitely recommend this app.

Gray Fox Native American Style Flutes
United States
About 2 months using the app
Microsoft replied February 2, 2024

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

January 24, 2024

Got suspended right after registration. Worst channel ever. And suspension upheld after appeal. Waste of time.

Q & W
Canada
2 months using the app
Microsoft replied January 26, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

Edited November 21, 2023

It’s easier to use than Google but I don’t know if you get the same amount of product exposure as Google

Lilly Boulogne’
United States
14 days using the app
Microsoft replied November 13, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.