Reviews (2,411)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app gives fascinating insight into how customers move through their store. Session recordings and heatmaps help reveal drop‑offs, dead clicks, and high‑engagement areas on key pages like product and checkout. Many use it to improve UX, boost conversions, refine ad targeting, and catch issues before scaling traffic. It’s frequently called a must‑have, with an intuitive interface, easy Shopify integration, and powerful free features.

September 24, 2025

LUMIOSA STORE
United Kingdom
About 1 month using the app
September 24, 2025

Slyce
Brazil
28 days using the app
September 24, 2025

JD Sports
Canada
29 days using the app
Microsoft Clarity replied October 7, 2025

Hey JD team,

We're sorry to hear that Clarity did not meet your expectations. Please, feel free to reach out at clarityms@microsoft.com and let us know if there is anything we can help you with!

September 22, 2025

Raw Beauty Lab
United Kingdom
About 2 months using the app
September 22, 2025

MasterPiece Shirts
United States
About 2 months using the app
September 22, 2025

FAPOMOTO
China
About 1 month using the app
September 23, 2025

Oud Miraj | Perfumería Árabe
Mexico
17 days using the app
September 23, 2025

COOLFATGUY
Spain
About 2 months using the app
September 23, 2025

EASYDEW
South Korea
15 days using the app
September 23, 2025

AppliqueDesign
France
About 2 months using the app