MIDA Replay, Heatmap & Insight

Name: MIDA Replay, Heatmap & Insight
Brand: MIDA
Rating: 4.9 (606 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (606)
Developer: MIDA

Install

See What's Costing You Sales — Then Fix It with Session Replays, Heatmaps & AI

Every abandoned cart has a reason — MIDA shows you exactly what it is. Watch real shopper journeys from first click to checkout with live recording, replays & filters, and see where they hesitate and drop off. A multilingual AI Assistant reads every session and tells you what to fix first. Revenue heatmaps reveal which clicks make money; conversion maps show what truly sells. Running ads? MIDA blocks bots and flags errors, dead searches & funnel drop-offs before they cost you sales.

Session Recording: Watch sessions & checkout to spot where users drop off
Dynamic Heatmaps: View live on-site, including hidden elements
Revenue Clicks: See which elements make money & which waste space
Search & Error Insights: See what blocks customers from buying & improving
AI Assistant: Turn visitor behavior into actionable insights to improve revenue

Popular with stores like yours: Based in United States

Languages

English, Spanish, French, Hindi, Dutch, Swedish, Turkish, Danish, Japanese, Polish, Portuguese (Portugal), Vietnamese, Italian, Norwegian, Hebrew, Chinese (Simplified), Romanian, Arabic, Finnish, and German

Works with

Checkout
Shopify Admin
Analytics Apps
Checkout Apps
Marketing Apps
Product Bundle Apps
Product Options Apps
Security Apps

Pricing

Choose the plan that best fits your business.

Free Plan

Free

Features

250 sessions/month
Live Session Replays
Unlimited Heatmaps
Abandoned Cart Recordings
Full-Funnel Analytic
AI-Powered Summaries
30 Days Storage

Basic Plan

$9.90 / month

For growing stores learning behavior

Features

5,000 sessions/month
Unlimited Heatmaps
AI Error Insights
AI Search Insights
Email Reports
Advanced Filters
AI Assistant (+$5)
Lifetime Analytics Data

7-day free trial

Growth Plan

$24.90 / month

For stores optimizing & scaling up

Features

15,000 sessions/month
Unlimited Dynamic Heatmaps
Revenue Click Tracking
Conversion Heatmaps
AI Heatmap Insights
AI Assistant (+$10)
Lifetime Analytics Data

7-day free trial

Enterprise Plan

$44.90 / month

Checkout recordings & custom plans in app

Features

40,000 sessions/month
Unlimited Dynamic Heatmaps
API Data Export
Bulk Heatmap Export
MCP Integration
AI Assistant (+$15)
Lifetime Analytics Data

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (606)

Overall rating

4.9

Counts per rating level

95% of ratings are 5 stars
577
3% of ratings are 4 stars
16
0% of ratings are 3 stars
3
0% of ratings are 2 stars
2
1% of ratings are 1 stars
8

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants say this app clearly shows real customer behavior with session replays, cursor tracking, and dynamic heatmaps, helping them quickly spot friction and fix issues that lead to more orders, even on low-traffic stores. They value features like Insight Mode, rage-click detection, bot filtering, and IP exclusion, plus a smooth interface, quick setup, generous free plan, and fast, proactive support that helps optimize store layouts and performance.

October 8, 2026

I don't have a extensive experience with the app yet, but it seems to be solid. It did help highlight how many of my ad clicks were bot traffic. I've reworked the ads because of MIDA and now all my session recordings appear to be real traffic

FreeFlowingArtCo

United States

About 1 month using the app

October 6, 2026

Really useful for understanding customer behaviour
Mida has been really helpful for understanding how visitors interact with my store, especially through the session recordings. It makes it much easier to spot where customers hesitate or drop off and gives me a clearer idea of what needs improvement. The app is straightforward to use, and the support has been great as well. Emma was very helpful and responsive whenever I needed assistance. Overall, a useful tool for improving the customer journey and conversion rate.

Nieluna

Malaysia

3 days using the app

September 8, 2026

I’ve had a really good experience with Mida so far. The app has a lot more useful features than I initially realized, and it’s been great discovering how much it can actually do.

A big thank you to Emma and Alicia for their amazing support. They were both very helpful in showing me features and functions that I didn’t even know were available, and that really helped me get more value out of the app.

Their guidance made the whole experience much easier and more enjoyable. I really appreciate the support and would definitely recommend Mida to anyone looking for a feature-rich app with a helpful team behind it.

5 stars from me!

Pixel Store

Malaysia

2 days using the app