MIDA Replay, Heatmap & Insight

MIDA Replay, Heatmap & Insight

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Reviews (605)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    576
  • 3% of ratings are 4 stars
    16
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    8
What merchants think

Feedback submitted

Merchants say this app clearly shows real customer behavior with session replays, cursor tracking, and dynamic heatmaps, helping them quickly spot friction and fix issues that lead to more orders, even on low-traffic stores. They value features like Insight Mode, rage-click detection, bot filtering, and IP exclusion, plus a smooth interface, quick setup, generous free plan, and fast, proactive support that helps optimize store layouts and performance.

July 28, 2026

doesn't actually record a lot of the sessions

Stride
United States
About 1 year using the app
MIDA replied August 14, 2026

Thank you for the feedback! Our team has already reached out to you directly to look into this to understand further.

Mida-app.io Team ✨

June 25, 2026

The app gives important information that is helping us map our customer journey. Yes I would recommend it.

Miss Nelly's Canine Gourmet
United States
3 months using the app
MIDA replied June 30, 2026

Thank you for the kind words and for recommending MIDA! We're glad it's helping you map out your customer journey, that's exactly what we built it for.

We noticed your rating and would love to hear if there's anything that fell short of your expectations or any way we can make your experience even better. Please feel free to reach out to us anytime, we're always here to help.

Mida-app.io Team ✨

April 18, 2025

this app is good even the free verision but there always a scope of improvement as nothing is perfect at the end of the day..thank u

My Store
Australia
12 days using the app