Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (486)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

April 16, 2026

Great app, excellent customer service and AI features, VERY HAPPY WITH IT!

HatarShop
Spain
2 days using the app
Vegahub Technology Inc. replied April 29, 2026

Hi HatarShop,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

Edited January 25, 2026

I had another question ! Immediate response !!! On a Sunday!!!

Zun Rays Clothing
United States
28 days using the app
Vegahub Technology Inc. replied February 24, 2026

Hi Zun Rays Clothing,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

December 29, 2025

Love this app, it has surprised me on how much it can do! I had a few issues and Mabel was able to assist pretty quickly. She was nice and swift with the responses. Thanks again!

Coquí Reserve Coffee Co.
United States
About 4 hours using the app
December 23, 2025

Thomas in support is very knowledgeable and has helped me set things up correctly.

SP BOUTIQUE
United States
27 days using the app
December 22, 2025

Great app that works perfectly for my store. Big thanks to Chris and Mabel for the top-notch service and assistance. Keep up the good work!

ART Flowers LA
United States
6 days using the app
December 18, 2025

We're LOVING the app and Mabel has been fantastic resolving some tweaks we needed to how it displayed. Fantastic app.

Charlie Pickles
Canada
About 22 hours using the app
December 17, 2025

Needed help with a modification and customer assistance was fast and provided a detailed photo to show me how to make the fix.

Mollie Mae Boutique
United States
About 2 hours using the app
December 3, 2025

This app is amazing—you get tons of powerful features to explore and really make the most out of it. Whenever you have questions, the support team is quick and helpful. Based on my experience, I received excellent customer service from Mabel at MooseDesk.

channel.com.ph
Philippines
About 17 hours using the app
December 2, 2025

شكرا للقائمين علي هذا التطبيق الرائع والدعم الراقي السريع شكراً لكي kelly ساعدني بصبر جميل
شكرا لكي

سوى تك
Egypt
About 2 hours using the app
November 27, 2025

Fantastic app! Super easy to use, clean design, and works perfectly. A must-have live chat for any Shopify store!

360 Sports
Philippines
About 1 hour using the app