Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (486)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

November 6, 2025

it is an app working very well, with an excellent customer support

I was assisted by Donna, who helped me with all my questions very efficiently.

BESS SKIN HEALTH S.L.
Spain
3 days using the app
November 6, 2025

Mabel has been AMAZING! This is a great application and at every point ive needed assistance they have been there. Thanks team

Mushroom Culture
Australia
1 day using the app
November 4, 2025

so far great experience with app and customer service. moved away from Shopify inbox and won't look back :) Thanks Mabel for your help in setting up a custom feature.

OnTrack Outdoor Pty Ltd
Australia
9 days using the app
November 4, 2025

Best AI chatbot & live chat service app available on shopify. Can't get any better than this (for FREE aswell). Customer service are always friendly and eager to help solve any issues. Mabel was a massive help in helping me with styling and unlocking the different widgets.

Kulan Beauty
Australia
23 minutes using the app
November 4, 2025

I was able to use a lot of cool feature without any charge I appreciate the support for helping me setting up this app all without cost

Little Sleepy Head
United States
1 day using the app
October 31, 2025

MooseDesk is an absolute free and a top-notch AI Helpdesk App. The Support staff (Donna) that guided me in setting up the app properly, was excellent, patient to understand the stage I got stucked and ensured the issues were solved efficiently and satisfactorily; even, when it required her requesting the support of the back-end staff. Thank you!

DoubleJoy Store
United Kingdom
About 9 hours using the app
October 30, 2025

Support is amazing and extremely helpful! I highly recommend this developer! They are available, polite and professional.

Khalayi Design Gift Shop
Kenya
8 months using the app
October 29, 2025

Such a helpful experience from their support and service team and so reliable!

Outdoor Life Malaysia
Malaysia
2 days using the app
Edited March 23, 2026

Great supp team, did their job really quickly

kxntrast
Czechia
5 months using the app
October 28, 2025

Excellent support and experience! The app works smoothly and is very easy to use. Special thanks to Chris for the quick and professional assistance - everything was solved perfectly. Highly recommended!

ToldPrint
Greece
About 4 hours using the app