Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (486)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

October 27, 2025

Best for Helpdesk, I got assistance through Mabel, so friendly and provided instant solutions for my issues

FASO
India
About 1 month using the app
October 27, 2025

Super anpassbar. Ohne Emojis verwendbar!

DAMASZENA
Austria
About 1 hour using the app
October 26, 2025

Super fast response from the team when I needed help. Amazing app with so many great features. Highly recommend!

Candle Bar
Serbia
About 2 hours using the app
October 24, 2025

I needed some code changes to the Moose FAQ page to better align it with the rest of my Shopify site. Mabel and her team got right on it and made the necessary fixes. Thank you!

Nile Polymers
United States
7 days using the app
October 23, 2025

I’m really happy with this live chat! It works perfectly and is super easy to use. The support team is amazing — Mabel was incredibly helpful and kind, she solved my issue in no time. Great experience overall!

Nabè
Italy
5 months using the app
October 21, 2025

So far it has been amazing. Thomas has been very responsive to help with any support questions

Crafting Source
United States
About 2 hours using the app
October 20, 2025

Mina did an incredible job helping me with some issues I was dealing with!

Tecca
United States
About 19 hours using the app
October 16, 2025

Installed , needed some help. Mabel was was quick and effective, so far so good, I would recommend

anydaydirect
United Kingdom
About 17 hours using the app
October 9, 2025

Very quick response from Mabel and a very nice chat bot to use. Easy and free

Canvasso
Netherlands
About 19 hours using the app
October 8, 2025

Wonderful Live Chat plugin that has excellent excellent customer service. I was having difficulty updating the name on our Agents and Thomas was able to connect into my shopify and resolve my issue in a few minutes. Would recommend them to any of my shopify friends!

Ice Kream Shop
United States
3 months using the app