Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.
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Very simple app with the basic features. Thank you dear Donna for the quick customer support!
I am very happy to be using this app. Setup was easy and support is very helpful and super fast (Thank you, Mina!).
Works smoothly and for free who could possibly complain - thank you Moose team! Very responsive too when you need help, great team and highly recommended
Very Helpful and provide easy instructions for first time website creator like me. Thank you Mina
great app! support helps to customize it if needed. Thanks Donna for help!
Thank you so much for your kind words!
I'm truly grateful for your feedback, it means a lot to me and the MooseDesk team.
If there's anything else you need or if we can support you further in any way, please don't hesitate to reach out.
Wishing you continued success with your store!
Warm regards,
Donna 💛
I just started using this app, and i cant believe that such app with all these features and customizations is free. Also the support team was very fast to help.
Wow, thank you so much!
We’re really happy to hear you’re enjoying the app and that our support was helpful.
We’ll keep doing our best to improve it further, and feel free to drop us a message anytime if there’s anything we can do better!
Cheers,
Moosedesk Team.
Donna helped me relocate my FAQ section to display perfectly under my header. Great and prompt customer service!
New to the app, however the support team have been A*, quick responses and sorted everything we've asked so far!
Donna was great to talk with and answered all our queries quickly
App seems very easy to use and much better than a lot of very expensive rivals!
Hi there,
Thanks a ton for your thoughtful message. We always try our best to be there when you need us, and I'm so glad everything has been smooth for you so far.
If anything ever comes up, big or small, just reach out - we’ve got your back.
Wishing you an amazing journey ahead with MooseDesk!
Warmly,
Moosedesk Team.
The app works exactly as expected and is easy to set up. The developers at Moose Innovations are super responsive and helpful — they replied quickly and solved everything smoothly. Highly recommended!
That means the world to us. Our devs will be grinning from ear to ear knowing their quick replies and fixes made a difference.
Thank you so much and we're always here to help you!
Gratefully,
The MooseDesk Team 💛
I can't believe that this is all offered free at the moment! The support is amazing. I sent a help request and it was out of hours but I got a reply from Thomas in about 2 minutes. Amazing service. The app itself is also very good, perfect for what I need.
