Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (486)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

June 22, 2025

Donna supports us a lot whenever we need it. Thanks Donna for that

A Tech Solutions
Canada
About 1 month using the app
Edited June 24, 2025

fully backed with super features in a simple organized designed. Awesome ! DONNA also is so supportive and very fast responder.

الكلان فيب
Egypt
4 days using the app
June 16, 2025

Donna has been very helpful with an issue for me today.

Outoftheboxmerch
United Kingdom
3 months using the app
June 16, 2025

The Support was fast and efficient, thanks to MINA

Kit & Caboodle
Portugal
About 6 hours using the app
June 9, 2025

So far this app is doing exactly what we need it to. Thomas has been a big help throughout the onboarding process. Great to see that you are continuing to improve based on feedback.

The Yacht Rigger
United States
2 days using the app
June 5, 2025

Great app and amazing support, I needed to customise my icon button and they did it for me in no time. Very recommended

RN BAGS
Canada
About 1 hour using the app
May 28, 2025

Donna's support yesterday and today was great!

Studio Manjusha
India
About 14 hours using the app
May 18, 2025

Perfect live chat, I hope this app stays for free, special thanks to DONNA in the support team

KINZ BOX
Jordan
1 day using the app
May 7, 2025

Amazing app, easy to use, great and free platform.

Service team is so helpful especially when it comes to fixing issues I had within the app.

Thank you!!! Amazing job Donna and Jay for supporting me through my issues

Generation Clothing
Australia
4 months using the app
April 30, 2025

Wonderful Customer Support.
I'm delighted!
Mia was super polite and really helpful. It would have been a struggle navigating the platform if not for her assistance. She's patient enough to understand my challenges and does a great job in helping me overcome each as they come.

Offshore Dimensions ParkerStore
Nigeria
About 2 hours using the app
Vegahub Technology Inc. replied May 6, 2025

Hi there!

Thank you so much for your lovely feedback! 😊
It truly makes my day to know that I was able to help you navigate through the platform with ease. I’m always here to support you, so never hesitate to reach out whenever you need assistance!

Wishing you all the best,
Mia from MooseDesk 💖