Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.
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A great app, easy and convenient to use, with many features. The customer support is also excellent, resolving any issues quickly. I highly recommend it!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with MooseDesk.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Very responsive customer support! App gave us what we needed.
Have a fantastic day,
We appreciate your kind words. Mina and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.
If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!
Regards,
MooseDesk Support Team.
Mina answered my query in seconds, then stuck around to answer all the rest! Great support thank you
Thank you so much for your lovely review — it truly made my day! I'm really glad I could help answer your questions quickly and be there for the rest. If you ever need anything again, don’t hesitate to reach out. I’ve got your back! 💬💛
Warmly,
Mina.
Looks really promising so far! The interface is user-friendly, and the customer support from Thomas has been awesome, quick to respond and super helpful. Can’t wait to dive in and explore all the features!
Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app
Very much impressed by the quite elaborated solution built by Moose around a simple chat box. Great solution for SMB in my opinion. Support very reactive at any time of the day - special thanks to Thomas and Mia!
Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service.
Please don't hesitate to drop us a message anytime if you need more help.
All the best,
Mia - MooseDesk Support Team
Mina was amazing. Extremely patient with me and willing to take over if need be . Great experience.
The customer support is exceptional! prompt response from Customer Support to resolve my issue, recommended.
Your Review Made Our Day!
We just read your review, and we couldn’t be happier! Knowing that you had a positive experience with us is what keeps us motivated every day. Your feedback helps us continue improving and providing the best service possible.
If you ever need anything, we’re just a message away. Thanks again for your trust and support!
Best,
Anne from MooseDesk Team
Great App and Excellent Support!
MoeeseDesk provides excellent service, and the support team is very responsive and helpful. It's simple to use and makes managing customer queries much easier. Highly recommend!
Hi there!
Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations.
If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you!
Anne from MooseDesk team
It's easy to set up, and the customer service is excellent.
Hi Healoop
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or anything we can do to improve your experience, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk Team
