Moose AI Chatbot & Live Chat
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Reviews (486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.
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seems very promising and has much more functionality than our current live chat - Donna's support has been so good
Thank you for your wonderful review! 😊
We’re always working on improving and expanding features to better meet your needs.
If you haven't already, feel free to explore other features like our customizable chat widgets and FAQ management — we think they could be really helpful for your business too!
As always, if you need any assistance, we’re just a message away. We’re here to help you make the most of MooseDesk!
Best regards,
The MooseDesk Team.
Donna and Jay were very helpful in getting the app set up.
Thank you so much for your wonderful feedback! 😊
Jay and I are both thrilled to hear that the process went smoothly, and we really appreciate you taking the time to share your experience with us.
If you ever need anything else, or if there's anything we can do to make your experience even better, please don’t hesitate to reach out.
Warmest thanks,
Donna & Jay from MooseDesk 💛
thank you for this nice easy and will configured APP
fast support and very responsive , thank you Donna for your kind Help and support
Thank you so much for the lovely review! I’m so happy to hear that you’re enjoying the app and that everything is working perfectly for you. It was such a pleasure helping you get everything set up, and I’m always here if you need anything else.
Feel free to reach out anytime, and I’ll be more than happy to assist you again! 💛
Best wishes,
Donna from MooseDesk Team
Donna is very helpful during onboarding and replies instantly to any enquiries. It's a great app that syncs emails, live chat and Facebook messages as well. All under one roof!
Donna here, thank you so much for the awesome review! 💖
I had so much fun helping you get started, and I’m absolutely delighted to hear everything’s going well!
I’m always just a message away if you need anything else. Let’s keep the good vibes rolling!
Big hugs,
Donna
so far so good, customer support is great. Donna and Vince helped with customizing my app :).
Aww thank you so much for the sweet words!
It was such a pleasure helping you out — We’re super happy to have you with us, and we’ll always be around if you need anything else.
Big hugs from me (and a high-five from Vince too!) 🫶✨
— Donna | MooseDesk Team
Such a great app, free to use - and 5 star support. Especially Donna who helped me solve an issue! I really recommend this app.
Thank you so much! 💖
I'm really glad I could help — hearing that kind of feedback puts the biggest smile on my face! 😊 It’s awesome to know you’re loving the app and the support.
I’ll be right here if you ever need anything else!
From Donna.
Great app and even better customer support! Easy to set up, packed with useful features, visually appealing, and seamlessly integrated with Shopify. A special thanks to Donna for her patience and for handling all my questions and requests!
Thank you so much for the amazing feedback. It was a real pleasure helping you out, and I’m always just a message away if you need anything else. Let’s keep things running awesomely together!
Donna from with love 💛
This is truly a terrific app with a complete customer care center built in - features that everyone appreciates to find on a site. Thanks for the terrific help in their live chat, setup was a breeze too. Works perfectly. Thank you
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
This team is efficient and i am loving the app! Very easy to use. I was having an issue with my page showing up as an error, and they replied right away. The issue is resolved, thank you
Thank you very much,
We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D
If you require assistance, please contact us via Live Chat or email.
Have a wonderful day!
MooseDesk Team.
Donna has been fantastic in assisting me with my queries and helping me with setup. Reply speed was also fast which I appreciated. App so far looks intuitive, would recommend using it!
Thank you so much for the kind words — it means a lot! I’m really glad I could help with your setup and that you found the experience smooth and speedy. It’s awesome to hear you're enjoying the app so far!
If you ever need anything else, you know where to find me — I’m always happy to help!
Cheers,
Donna 💬💛
