Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.
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very fast support from Maki! :)
We’re so glad to hear you had a great experience with Moose! Your kind words truly brighten our day. At Moose, we value your feedback and look forward to serving you again.
If there’s anything else you’d like to share or need assistance with, please feel free to contact us anytime. Your satisfaction is our top priority!
With appreciation,
Maki from MooseDesk
Lovely UI. Great support from Sam so far. I was looking for a better chat and FAQ widget than Shopify Inbox and this is looking great.
Hi dear,
Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon!
Sincerely,
Sam from MooseDesk
By far the best support I've received! They assisted me with every step of the setup process and made sure all of my ideas were realized. Their responsiveness and professionalism were outstanding. I highly recommend their service, as they truly went above and beyond to meet all my expectations.
Dear Wisdom store,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk Team
Donna is a big help.
She is quick to respond and gets things done fast.
Thanks Donna.
Hi Pure Organic Vitamins,
Thank you so much for this glowing review! We’re thrilled to hear that you had such a fantastic experience. Your support and trust in us mean everything, and we’ll continue doing our best to keep delivering quality service. Please don’t hesitate to reach out if there’s anything we can assist you with in the future!
Best,
Anne from MooseDesk
I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies!
Hi,
This is Anne here. We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future!
Sincerely,
Anne from MooseDesk
The product works great and seamless on all devices and helpful technical help is always there if you need it.
Hi dear,
We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future!
Sincerely,
Anne from MooseDesk
So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful!
Hi The Hay Expert,
Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon!
Sincerely,
Anne from MooseDesk
Mina was such a HUGE HELP!!!! Thank you so much!! excellent customer service!! Fast response times!!
I highly recommend MooseDesk because of they're easy setup for my website and their customer service is great for any troubleshooting.
Hi Moparplus Antique Parts
We’re so happy to hear about your wonderful experience! Thank you for trusting us and for the glowing review. It’s always a pleasure to serve amazing customers like you. We look forward to welcoming you back soon!
Sincerely,
Anne from MooseDesk
The app is great, cost-effective and fully customizable to your liking to match your brand. Also, I love their customer care service, they literally reply to you within minutes and solve any issues that you face at an instant. It is a great app.
Hi Credible Hats,
Thank you for the wonderful 5-star review! We’re so grateful for your support and happy to hear you’re satisfied with our service. We appreciate you taking the time to share your experience! If you have any other concerns, feel free to chat with us. We are here for you!
Best regards,
Sam from MooseDesk
