Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (486)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

September 10, 2024

All of them demonstrate an incredible level of helpfulness, warmth, and enthusiasm for this app. It operates seamlessly and effectively, delivering exceptional performance and user experience that exceeds expectations.

Nirvana Shop
Netherlands
About 2 months using the app
Vegahub Technology Inc. replied September 29, 2024

Hi Nirvana Team,

Though we cannot work together anymore, we are all so grateful for your kind review. We will work hard to become better and better. Hoping that we will meet your team again - using MooseDesk.

Cannot thank you enough for your time with us,
Anne from MooseDesk Team

August 7, 2024

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

|c|o|l|o|u|r| of the day®
Germany
About 3 hours using the app
Vegahub Technology Inc. replied September 1, 2024

Hallo

Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Es ist wunderbar zu hören, dass MooseDesk Ihre Bedürfnisse und Erwartungen erfüllt. Unser Ziel ist es, den bestmöglichen Service zu bieten, und Ihr positives Feedback motiviert uns, uns weiter zu verbessern.

Wenn Sie jemals Fragen oder zusätzliches Feedback haben, sind wir hier, um Ihnen zu helfen. Danke, dass Sie sich für MooseDesk entschieden haben!

Mina von MooseDesk

August 5, 2024

Muy eficiente el area de atención al cliente, soluciones rapidas 100% efectivas

G-Talent.Net
United States
1 day using the app
Vegahub Technology Inc. replied September 1, 2024

Have a good day,

Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support.

If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!

Mina from MooseDesk Team

July 13, 2024

Een zeer complete app met goede support afdeling. De app is nog volop in ontwikkeling en zal alleen nog maar beter en completer worden.

AI Wall Art Shop
United States
2 days using the app
Vegahub Technology Inc. replied July 14, 2024

Hallo Angela, heel erg bedankt dat je de tijd hebt genomen om een ​​fantastische 5-sterrenreview voor ons achter te laten. Je vriendelijke woorden hebben onze dag echt opgefleurd. We zijn blij om te horen dat je van onze service geniet. Als je ooit meer hebt feedback of suggesties, deel ze gerust. Wij waarderen uw steun!

Hartelijke groeten,
Anne van het MooseDesk-team

June 4, 2024

Supporto ultra competente e disponibile a risolvere i problemi.
Attualmente sono contento di questa app gratuita!

3Digital | Droni e Stampanti 3D
Italy
About 1 month using the app
Vegahub Technology Inc. replied July 14, 2024

Ciao 3Digital!

Grazie per aver condiviso la tua recensione positiva! Sono felice di sapere che il nostro team di supporto è stato in grado di risolvere in modo competente e reattivo tutti i problemi che hai riscontrato. La soddisfazione del cliente è la nostra massima priorità, quindi siamo lieti che l'app sia stata all'altezza delle tue aspettative e ti abbia reso soddisfatto delle sue prestazioni. Il tuo feedback ci aiuta a motivarci a continuare a fornire prodotti e servizi eccellenti.

Apprezziamo che tu abbia dedicato del tempo per condividere i tuoi pensieri e non vediamo l'ora di offrirti un'esperienza eccezionale per il futuro.

Jason de MooseDesk Support Team

May 20, 2024

Finally an app that is easy to set up and does everything I was looking for. The support team is really helpful. 10/10

Furlok
Poland
About 1 hour using the app
Vegahub Technology Inc. replied May 22, 2024

Hi Furlok,

Thank you so much for your fantastic review! We're delighted to hear that you found MooseDesk easy to set up and that it meets all your needs. Our support team is always here to help, and it's great to know they've been helpful to you. Your 10/10 rating means a lot to us. If you ever need anything else, don't hesitate to reach out.

MooseDesk Team

March 19, 2024

Very easy to understand but powerful tool, to handle FAQ and customer requests. I would also like to point out the very fast and friendly support. A must have app for every Shopify store!

Securando B2B Shop
Germany
About 19 hours using the app
Vegahub Technology Inc. replied March 31, 2024

Hi Securando B2B Shop,

Thank you so much for your positive review! We're thrilled to hear that you found our tool easy to understand and powerful for managing FAQs and customer requests. Providing fast and friendly support is a top priority for us, and we're delighted that you had a great experience with our team.

Your endorsement means a lot to us, and we're honored to be considered a must-have app for every Shopify store. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Jason from MooseDesk Support Team

December 10, 2025

good

addiesdiverelojes
China
10 minutes using the app
December 7, 2025

good

Maternella
United States
14 days using the app
November 11, 2025

GOOD

Framewell
United States
About 22 hours using the app