Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.
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Enfin une appli géniale et... gratuite ! le chat est ultra réactif et fiable ! un pur bonheur ! merci Riley pour votre patience !
We're so happy to hear you're loving the app. It’s great to know the live chat has been helpful and reliable for you.
Riley sends a big thank you for your kind shoutout — your patience and positivity made it a joy to assist you!
This app is very intuitive and easy to use. Additionally, the help desk always responds kindly whenever I make an inquiry.
Je suis agréablement surpris de la facilité d'utilisation et du niveau de personnalisation pour une app gratuite. Anne m'a très bien renseigné en ce qui concerne l'intégration d'une page FAQ externe dans le cadre du live chat. Mon seul regret, ne pas avoir connu l'app auparavant !
Hi dear,
Thank you so much for your wonderful review of Moose! We’re thrilled to hear that you’re enjoying it and that it’s meeting your expectations. Customer satisfaction is our priority, and your feedback keeps us motivated to continue delivering quality.
If you ever have any questions or need assistance, feel free to reach out. We appreciate your support!
Best regards,
Anne from MooseDesk
A big thanks to customer service Mia for helping me finding my email account.
App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.
Wishing you all the best in the future!
Mia - MooseDesk Support Team
super Support. bis jetzt gut zu nutzen
Dear BARTMANN,
Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward.
We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.
Thank you again for your support.
Best regards,
Riley from MooseDesk Team
I think everyone looking for a customer service solution should giveMoose a try. Anne from Moose was very helpful in answering myquestions and helping me customize the look of the app to fit my store.I really appreciate her efforts and patience.
Hi Remisia.de
Thank you for your thoughtful 5-star review. Knowing that you enjoyed our app motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations.
If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you!
With love and appreciation,
Anne from MooseDesk
The app is very easy to use and useful. Especially the support team, very fast. Thank you very much team. Hope the team will develop more new functions in the near future. I recommend this app.
Xin chào! :)
Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon!
Sincerely,
Anne from MooseDesk
Great app with great functions. It gives our webshop just the extra we were looking for. Their service is great. I asked them to customize some things and they were very happy to help. We are very happy with the result.
Hi Euro-Overlanders,
Thank you for giving us a try and taking the time to share your experience! Nothing makes us happier than exceeding a new customer's expectations. We hope this is just the beginning of a long-lasting relationship!
We truly appreciate your support,
Sam from MooseDesk
Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems
Hi CVKETEL.NL Team
It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort to further enhancing our application due to your enthusiasm.
If you want assistance, you can contact us by live chat or email at email. We are delighted to have the opportunity to help you!
All the best,
Mina from MooseDesk Team.
Works flawless and fast. Good support and even wanna help me out of working hours.
Hi there,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.
Should you need our support, please do not hesitate to drop us a message via live chat or email.
Best regards,
Mina from MooseDesk Team.
