Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (486)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

September 8, 2025

Applicazione molto intuitiva e facile da settare e da utilizzare. Assistenza tecnica veloce e professionale. Ho atteso meno di un minuto per avere una risposta. Consiglio vivamente l'istallazione e l'utilizzo.

Polarice Service
Italy
About 14 hours using the app
July 11, 2025

Fast response, very helpful team

Curtainsclick
Australia
34 minutes using the app
June 21, 2025

Funciona genial con Shopify y tiene un monton de funcionalidades. Un musthave de App para cualquier tienda Shopify que quiera tener un contacto directo con el cliente!!!

Mi tienda
Spain
21 days using the app
June 3, 2025

Great app. Despite still in development already a lot of great features that are lacking in Shopify. Support is also very friendly, fast and helpful.

Ceramique Peinture
France
2 days using the app
May 21, 2025

good working app, using it since months. Fast and very good support also

NALIA Berlin
Germany
6 months using the app
May 16, 2025

Super snelle en prettige service. deze mensen doen er alles aan om jou de beste beleving van hun app te bieden

Hulpmiddeldiscounter.nl
Netherlands
9 days using the app
April 30, 2025

Una pasada la atención y la paciencia para explicar cada duda y detalle del Plugin. Super completo y super interesante !!!!

magneticnotes.es
Spain
About 2 hours using the app
Vegahub Technology Inc. replied May 6, 2025

¡Hola!

¡Mil gracias por tus amables palabras! Nos alegra muchísimo saber que tuviste una buena experiencia con nuestro equipo de soporte. Tu satisfacción es lo más importante para nosotros. 🧡

Siempre es un placer ayudarte con cualquier duda y asegurarnos de que todo sea claro y fácil de usar. Nos emociona saber que encuentras MooseDesk tan completo e interesante — seguimos trabajando para mejorarlo cada día.

Si necesitas algo más, no dudes en contactarnos. ¡Siempre estaremos encantados de ayudarte!

Con cariño,
El equipo de MooseDesk

April 24, 2025

Moose Live Chat-widgeten är en utmärkt lösning för min butik. Den erbjuder snabb och effektiv kundsupport, vilket gör hela användarupplevelsen både smidig och pålitlig.

Picatshirt
Sweden
19 days using the app
Vegahub Technology Inc. replied May 6, 2025

Hej!

Tack så mycket för din fantastiska feedback! 😊
Vi är så glada att höra att du tycker att Moose Live Chat-widgeten har varit en utmärkt lösning för din butik. Vi strävar alltid efter att erbjuda snabb och effektiv kundsupport, och det är fantastiskt att höra att du har haft en smidig och pålitlig användarupplevelse.

Om du någonsin behöver hjälp eller har några frågor, tveka inte att höra av dig. Vi finns alltid här för att stödja dig!

Vänliga hälsningar,
MooseDesk Team 💛

April 6, 2025

Equipe très réactive et de bon conseil. En ca s de complications, l'équipe est disponible rapidement et le temps de réponse est assez rapide. Je recommande.

josydelices.com
France
28 days using the app
Vegahub Technology Inc. replied April 10, 2025

Thank you so much for your kind words and thoughtful recommendation! 😊
We’re happy to hear that our team was responsive and helpful when you needed support. Providing fast and reliable assistance is our top priority, and we’re always here if anything comes up again.

Thanks again for choosing us!
— The MooseDesk Team.

April 5, 2025

Riley was awesome helpful and responsive to help me with some customization - even it was weekend. Very satisfied with app and service!

Northbull import
Finland
36 minutes using the app
Vegahub Technology Inc. replied April 10, 2025

We couldn't express how thankful we are to accompany you in your business. Thanks to your precious feedback, we would definitely work harder to improve our app and develop more interesting features for our customers.

Should you need our further assistance, please feel free to contact us via our live chat or email us. It's our pleasure to support you!

Best regards,
Moosedesk Support Team.