Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (486)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.
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Awsome app and very fast support. Love it!
Hi there,
Thanks for highlighting our excellent customer service. We're glad our team could assist you, even outside regular hours. Your feedback is invaluable as we strive to improve.
Wishing you a fantastic day!
MooseDesk Support Team
推荐，好用
Hi Honeywell Smart Lighting,
感谢您给予我们的五星评价！🌟 我们很高兴听到您喜欢我们的应用程序，并且它满足了您的需求。您的反馈激励我们不断改进，提供最好的服务。
如果您有任何建议或在未来需要帮助，请随时与我们联系。我们在这里为您服务！
再次感谢您选择我们并成为我们尊贵的客户。
此致，
MooseDesk 支持团队
A really great app! The company is very friendly and takes the time to answer all your questions. May they be proud of it.
Hi Navigatie Nederland,
Thank you so much for your generous review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with MooseDesk Support Team!
It's always rewarding to know that our efforts to provide top-notch support and product are being recognized and appreciated by our valued customers like you.
Thank you once again. If you need help with anything at anytime please don't hesitate to let us know.
Sincerely,
MooseDesk Team
This app is easy to use and the service is great. recommend!
Hi buddy!
Thank you so much for taking the time to provide your feedback. We are excited to know that you had a great experience with MooseDesk features and our support. While exploring MooseDesk, please do not hesitate to share any suggestions you might have to improve the app. We are all ears to the ideas from our users!
Besides that, feel free to reach out to us if you run into any difficulties. We are always here to help you out.
Take care!
MooseDesk Support Team
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Hi dear,
Thank you so much for your review! We’re happy that you spare us some time to reflect your experience with us. If there is anything else we could do to make you feel even better, please feel free to tell us.
Sincerely,
Mina from MooseDesk Team
This is app is very helpful and there is a lot that is provided in the free version. I highly recommend it and am glad that I found it. The support is also prompt and helping.
The chatbot's AI responses are very good and often avoid the need for human intervention. The Instagram message retrieval could be improved, but the tool is comprehensive, especially with its FAQ page.
Hi Ludisphere,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
We absolutely love the MooseDesk Shopify app! It’s super easy to use and makes managing customer conversations and support tickets seamless for our Flaunters. The dashboard is clean, intuitive, and perfect for keeping track of everything in one place.
A big shoutout to Thomas and Mabel from the MooseDesk team, they went above and beyond to help us set up and customize everything just the way we wanted. Exceptional support and such a great experience overall!
Highly recommend MooseDesk to anyone looking for an efficient, friendly, and powerful helpdesk solution on Shopify.
Amazing support from the team and lots of help with customisation of FAQs and the Chat widget. Unfortunately chat doesn't function as we needed it but will definitely keep the FAQs switched on as they look great. Thanks for your patient support Moose team :)
Hi Team Charming Beads,
Thank you so much for your fantastic 5-star review! We're delighted to know that our app has been helpful for your business. Your support and feedback mean the world to us and inspire us to keep improving. If you ever need any help or have suggestions, please don’t hesitate to reach out. We’re here to assist you every step of the way!
Best regards,
MooseDesk Support Team
Team is amazing. I initially had a minor issue, but Mabel from the support team quickly reached out and clarified my concerns within minutes.
Hi Orgacia,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
