Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (486)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

September 20, 2025

Donna is amazing! She helped me a lot and I'm really grateful. Great app and awesome customer care. Thanks!

Zenit Arts & Crafts
Canada
About 7 hours using the app
September 16, 2025

Mabel was really helpful she is the best.

Silipreserve
Poland
6 days using the app
August 3, 2025

Dịch vụ hỗ trợ tốt, app cũng hay và dễ sử dụng. Tks Team.

EOD-INFINITEE
United States
13 days using the app
April 2, 2025

This app integrates well with Shopify and other apps.
Great solution for managing customer inquiries and issues.

LINK
United States
3 months using the app
Vegahub Technology Inc. replied April 10, 2025

Dear customer,

Thank you so much for your review. It really motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.
Best regards,
MooseDesk Team.

September 10, 2024

Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!

inkspire Tee
United States
About 1 month using the app
Vegahub Technology Inc. replied September 29, 2024

Hi Andre,

Thank you so much for your kind review. It really makes our day to have a chance to hear your opinion.

Rest assured that we will work harder to bring the best product to you :)

Anne from MooseDesk Support Team

September 6, 2024

Best help i have got on Shopify. their FAQs are classic and perfect template for store. Thank you for all your help.

RKP INDUSTRY
Canada
6 days using the app
Vegahub Technology Inc. replied September 29, 2024

Hi there,

Thank you so much for your generous review, which confirms that we're on the right track, which motivates us to keep pushing forward.

We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your support.

Best regards,
Riley from MooseDesk Team

March 3, 2024

Great app, super easy to use, the support staff are quick to respond and address all issues. Highly recommend.

GameHive
Canada
20 days using the app
Vegahub Technology Inc. replied March 10, 2024

Hi GameHive,

It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you.

If there's anything specific you loved or any way we can improve, please let us know. We look forward to serving you again and appreciate your trust in MooseDesk.

From MooseDesk Team

July 12, 2024

Super application les fonctionnalités sont larges et vraiment optimales. Haut début on cherche un peu mais au final c'est plutôt simple en plus il y a un tchat d'aide à disposition. Nombre de questions illimitées pour la FAQ.Il ya d'autre fonctionnalité top. Et le Gros Plus c'est que cette appli est Gratuite ! ça fait toute la différence. Je recommande

The Led Skin
France
About 2 hours using the app
Vegahub Technology Inc. replied July 14, 2024

Salut The Led Skin,

Merci beaucoup pour votre avis élogieux 5 étoiles ! Je suis ravi d'apprendre que vous avez eu une expérience aussi positive avec notre application.

S’il y a quelque chose de spécifique que vous avez aimé ou des domaines dans lesquels nous pouvons nous améliorer, veuillez nous le faire savoir. Vos commentaires nous sont précieux.

Nous sommes reconnaissants de votre soutien et sommes impatients de vous servir à nouveau. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter.

Merci encore d'avoir choisi MooseDesk !

Anne de l'équipe MooseDesk

February 25, 2026

the support is very good

NuvaHealth
United States
20 days using the app
Vegahub Technology Inc. replied March 1, 2026

Hi NuvaHealth,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 18, 2025

pleasant!

BeyondWhiskers
United States
1 day using the app