Moose AI Chatbot & Live Chat

Moose AI Chatbot & Live Chat

Reviews (486)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.

June 12, 2025

work great, free, not watermark, i love it !

Almas Perfumes
Qatar
5 minutes using the app
July 31, 2024

Great app and service so far. Very responsive!!

Sweetly Dorm
United States
4 months using the app
Vegahub Technology Inc. replied September 1, 2024

Thank you so much for your kind words and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.

If you have any questions or concerns, feel free to drop us a message. We are always ready to help you!

Mia from MooseDesk Team

April 26, 2024

MooseDesk is a standout Shopify app that significantly enhances the support experience. The FAQs and Customer Support system are intuitive, allowing for rapid setup and seamless integration into product pages. The upcoming Chat feature promises to further streamline customer interactions. A special shout-out to Jason from support — his exceptional assistance ensures users can make the most of all features. Highly recommend for any Shopify merchant looking to improve their customer service efficiently!

SMAVtronics
United States
1 day using the app
Vegahub Technology Inc. replied May 22, 2024

Hi there,

Thank you so much for taking the time to share your experience with MooseDesk! We're thrilled to hear that our app has made such a positive impact on your Shopify store's support experience.

We take great pride in providing intuitive features that seamlessly integrate into your product pages, allowing for rapid setup and efficient customer service. It's fantastic to hear that our FAQs and Customer Support have met your expectations.

We're especially excited about the upcoming Chat feature and its potential to further streamline customer interactions. We're dedicated to continuously improving MooseDesk to meet the evolving needs of Shopify merchants like you."

MooseDesk Team

August 20, 2025

Had a great support from Donna. She helped me immediatly. :)

Larrys Mottenkiste
Germany
About 5 hours using the app
June 30, 2025

Ik kreeg iets niet verwijderd uit mijn pagina en Thomas heeft alles voor mij gefixt. Top vent!

Mijn winkel
Netherlands
About 2 hours using the app
June 8, 2025

best ever

MeaGift
United States
15 minutes using the app
April 1, 2025

It is a perfect app in terms of functionality, design, customer support, and follow-up actions.

GDS Hair
United States
34 minutes using the app
Vegahub Technology Inc. replied April 10, 2025

Thank you so much for your wonderful feedback! 🌟
We're thrilled to hear that you're enjoying the app — from functionality and design to customer support and follow-up. It truly means a lot to our entire team.

If there's ever anything more we can do to support you, we're just a message away. Your experience matters to us!

Warm regards,
The MooseDesk Team.

November 11, 2024

it's a surprisingly APP,and the support team are very professional.
5 Stars!!!!

Keida Online
Hong Kong SAR
About 1 hour using the app
Vegahub Technology Inc. replied December 1, 2024

Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service.

Please don't hesitate to drop us a message anytime if you need anymore help.

All the best,
Mia - MooseDesk Support Team

July 15, 2024

Awesome support

Mattcha
Czechia
32 minutes using the app
Vegahub Technology Inc. replied July 19, 2024

Hi Mattcha,

We wanted to express our heartfelt thanks for your 5-star review! It’s fantastic to know that you enjoyed our service/product. Your satisfaction is our priority, and your feedback confirms we’re on the right track.

Thank you for your support and for being a valued customer!
MooseDesk Team

June 5, 2025

Live chat is a feature I can't live without, I don't know how many sales this app has saved me in the little time I've used it. I'm looking forward to using it for years to come, even when the eventual price change comes it will be worth its weight in gold.

Kenneth Toys LTD
United States
About 1 hour using the app