Moose AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (485)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact support tool that cuts customer service workload by handling most questions with a fast, accurate GPT‑4 chatbot. They like having live chat, AI, ticketing, FAQs, and automation in one place, plus easy setup, strong customization, and multi‑channel support. Many highlight flawless performance, better results than other bots, and very fast, hands‑on support, including custom code help, at attractive pricing.
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This is the best AI Chatbot on the market. It has everything. And when I need help setting something up I get access to live support. I had the pleasure of being helped by Kelly and she is amazing. She helped me set up everything I needed in minutes. If the leadership team sees this make sure you give her a pay rise. (Super happy with the app and the support)
Hi FX Detailing,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel is very helpful.
Your response is timely and accurate.
Hi SVAKOM,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Mabel did an awesome job fixing an issue with the setup of the app. It's not working great!
Hi WineShippingBoxes.com,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app, easy to learn and use. Awesome customer service from Thomas. I'd recommend.
Just installed MooseDesk app to enable an AI and Live Chat experience for our customers on our store. It was easy to set up, with user navigation very straight forward. Needed help putting our logo on the chat widget and on email notifications to customers and Thomas at MooseDesk was awesome -> very professional, knowledgeable, friendly and got it all sorted for us immediately. So far so good, we are off to a great start using MooseDesk.
Hi natural element,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great onboarding experience - Mabel was extremely helpful in setting up our new chatbot, we had it live in minutes
Hi Pretty You London,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Excellent support from Kelly and the MooseDesk team.
Fast replies, professional communication and willingness to forward feature suggestions to the development team.
The app works well for managing customer conversations.
Thank you Kelly for your help!
Hi Bora Style,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Thomas was great! Very helpful & kind.
Hi Free Spirit Bike Jerseys,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app and excellent service. This is the first time I’ve experienced an app support team this responsive. They answered all of my questions within minutes and implemented the necessary code changes quickly, at no additional cost. Highly recommended.
Hi Titan Wellness,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Great app!
Mabel the support agent helped me tons.
Hi Oytiot,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
