Reviews (189)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants call this a must‑have for automating repetitive admin work like tagging, notifications, metafields, inventory alerts, and data exports. Many say it’s more powerful than Shopify Flow or Zapier, handling complex workflows and custom API calls. Non‑technical merchants appreciate templates and guidance, while advanced features please technical teams. Support is frequently praised as exceptional, and many report strong ROI from reduced manual labor and avoiding custom development.

September 1, 2026

The service is TOP NOTCH! not only helpful from the instant we installed it, we've been able to streamline so much of our workflow, making us MUCH more efficient! I could not be more happy with this app!

Enlightened Baby
United States
3 months using the app
March 12, 2026

We used this App for a long time, then we upgraded to Shopify Plus and they wanted significantly more money to use it. Since we had originally installed it Shopify Flow was released and was able to do most of the functionality we needed, so we uninstalled it.

Neptune Systems
United States
Over 5 years using the app
April 22, 2026

SO GOOD! I'm never worried about my ideas being too hard for Arigato to accomplish! A few emails of verification and BOOM like magic, they just get it done! Truly gratefule for this service!

Alchemist Fragrances
Trinidad & Tobago
3 months using the app
October 24, 2025

Team is so helpful in setting up flows and automations, they are very responsive and willing to jump in and help non technical partners. A big win and help in reducing manual work and giving the team time to be more strategic. Highly recommend.

Lulu and Georgia
United States
5 months using the app
August 25, 2025

I was looking for an app that would bring the Amazon and Walmart order id's from the Additional Notes section down into a tag so it would flow through our edi systems and into our ERP. The Arigato app had the right price, was user friendly for someone who isn't a developer to use, their support team was very quick to respond and were able to help me create the workflow I needed to make it all happen. I'm so pleased this solved my issue and I couldn't be more pleased with the support I received. I would definitely recommend their app.

BedVoyage
United States
3 days using the app
August 18, 2025

Arigato is the kind of app you install once and wonder how you ever ran a store without it. It automates everything from tagging orders and updating metafields to sending API calls and running complex conditional logic. If Shopify doesn’t natively support something, chances are Arigato can make it happen.

The interface is clear, the documentation is solid, and the flexibility is next-level. You can build workflows that respond to almost any event, customize them with Twig, and even chain multi-step actions with sanity checks built in.

It saves hours of manual work, reduces human error, and gives you control over your store’s backend in ways Shopify just doesn’t. If you’re running anything more than a basic setup, this app is a must.

There's a bit of a learning curve, but the support I received from Kenny was top notch!

LAKAI
New Zealand
About 1 month using the app
June 23, 2025

One of the best apps on the Shopify App store. Apart from helping our business save tons of time by automating everything that Shopify Flow can't, the team at Bonify are super helpful and professional - all of our support tickets are resolved almost same day in most cases and we really feel they go above and beyond for their customers. Keep being awesome!

Hunt Bike Wheels US
United States
10 months using the app
January 17, 2025

This app is absolutely incredibly, making complex workflows easy to set up and manage. It has saved us so much time and effort by automating processes that would otherwise take hours to complete manually.

The support team goes above and beyond to ensure everything runs smoothly. They’re also quick to respond, incredibly knowledgeable helping you set up complex flows - would highly recommend!

pam pam
United Kingdom
Almost 3 years using the app
January 9, 2025

Great app to automate processes, way more customizable than Flow. The support team is also very helpful, whenever we want to create a workflow and we do not know how to do it, we can email them and they will help us create the task within 24 hours. Highly recommended!

HapaKristin SEA
Hong Kong SAR
Over 3 years using the app
November 26, 2024

We depend on this app quite a bit and we have been able to successfully create automations that reduce employee time on reptitive tasks, saving us money! We consider the app an employee (but much cheaper)! We created basic automations, exporting reports to flow emails and more and highly recommend.

Pink Pewter
United States
Almost 4 years using the app