Reviews (190)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants call this a must‑have for automating repetitive admin work like tagging, notifications, metafields, inventory alerts, and data exports. Many say it’s more powerful than Shopify Flow or Zapier, handling complex workflows and custom API calls. Non‑technical merchants appreciate templates and guidance, while advanced features please technical teams. Support is frequently praised as exceptional, and many report strong ROI from reduced manual labor and avoiding custom development.

September 2, 2023

There is a degree of clunkiness to the UI, and creating workflows can be a tedious task. Certain actions don't give sufficient debug information when they encounter errors. Could use improve realtime metrics to show what workflows are active.

That aside, this app is hands down the MOST IMPORTANT app that I have installed. It is hugely powerful, and can save an immense amount of time. There are so many different things that you can automate, and it can be dangerously addictive when you discover a new feature and just HAVE to implement it immediately.

Some of the things that I have built that I find incredibly useful:
- Discount scheduling (achieved with metafields)
- Scheduled error checking - warning emails sent to me if something is misconfigured
- Product description generation based on metafields

Persian Rug Gallery
New Zealand
11 months using the app
August 8, 2023

200% recommended! Seriously, you never know you needed Arigato until you actually use it. It is one of the most versatile and powerful tool on Shopify. Especially when you are upscaling your store, you wouldn't want to do every repetitive task by hand. Do utilise the 14-day free trial to try it out. Awesome support, tell then your problem, they always come up with great solutions. It is also educational. Now I know more about data extractions on Shopify.

望月 Patisserie La Lune
Hong Kong SAR
8 months using the app
March 26, 2026

Excellent automation app. Far better than Shopify's native Flow, and the support we've received has been nothing short of phenomenal.

CardCollector2
United States
2 months using the app
December 16, 2025

A reliable app for us when it comes to updating inventories, with a responsive support team. Thank you!

Plain Vanilla Online
Singapore
Over 4 years using the app
December 12, 2025

Great app to take som time off your manuel workload and very kind and helpful staff!

Rezet Store
Denmark
Almost 2 years using the app
October 19, 2025

Wonderful customer experience! Thank you kenny for the assist when it came to flows I was trying to update for a better customer experience :) Highly recommend

AG LEGO® Certified Stores
Australia
Over 3 years using the app
Edited September 29, 2025

Another amazing app from the folks at Bonify. They are an app making hit machine!!

Update as of 9/29/2025: So, I created a workflow that calls OpenAI to enrich product descriptions: mind=blown!!

Celebrity Owned
United States
8 months using the app
September 11, 2025

Really useful for retroactively adding tags to customers + their support is fantastic.

Marleybones
United Kingdom
About 3 hours using the app
July 29, 2025

Arigato has been great for adding flows that shopify flows can't handle. The help team is really good with assisting too.

Madeit Australia
Australia
About 2 years using the app
July 25, 2025

Staff at Arigato have been so helpful with debugging our workflows/making suggestions (Patrick in particular)

Habitat for Humanity - ReStore
United States
3 months using the app