Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

June 21, 2023

Very Useful app, and they have an excellent customer support
recommended to anyone have international orders

SAVANNA
Kuwait
About 1 hour using the app
March 1, 2023

Great App, super responsive support, questions answered and problems solved within minutes. Highly recommended.

dermahealer.co.uk
Germany
8 days using the app
PluginHive replied March 1, 2023

Dear DermaHealer,

Thank you for taking the time to share your positive experience with the PluginHive Multi-Carrier shipping app. We're thrilled to hear that the automatic generation of commercial invoices for international shipments with FedEx was helpful to you.

We appreciate your business and look forward to serving you again in the future.

Edited March 4, 2022

Fastest resolving of a problem ever:) This company is great in their support, I strongly reccomend this service.

H a n s E d b l a d A B
Sweden
30 days using the app
PluginHive replied March 23, 2022

Thank you so much for recommending our app for PostNord carrier. We are glad to know that you are happy with our support and app functionality.

January 15, 2020

Nice App! They helped me with integration of DHL express and also in the label generation. Great Customer Support.

HEMANT & NANDITA
India
10 days using the app
March 25, 2022

The customer service was friendly and available the next day. They helped us get all set up with some tips as well.

Wet Noses - Best Friend. Best Food.
United States
About 22 hours using the app
PluginHive replied April 29, 2022

We are happy that we were able to setup the UPS Sure Post rates and the app is now meeting all your shipping requirements. Thank you for leaving us a review. This means a lot to us.

February 16, 2023

there were a couple of things I am not familiar with and Sibi walked me through the different features of the app.

Wellavita Inc
United States
8 days using the app
August 9, 2021

Easy interface, helpful instructions and an amazing customer support. They are extremely helpful. Highly recommended!

Anfibio Boots
Canada
3 months using the app
PluginHive replied August 18, 2021

Thank you for recommending the app. We are glad you that the documentation and our support team were of help.

May 11, 2023

Support is very good, wish everything is in the same screen same as the PH . I was able to integrate UPS successfully.

Blues Wireless
United States
2 days using the app
PluginHive replied May 19, 2023

Thank you for your feedback. We're happy that we were able to help you automate shipping with UPS.

If you have any questions or concerns, please let us know. We are always here to help you.

Regards,
PH Multi Carrier Shipping Label App Team

July 12, 2021

Prathyusha's meeting and guidance was very helpful. She was able to walk me through the set-up processes very quickly.

Lensbaby
United States
4 days using the app
PluginHive replied July 22, 2021

Thanks a lot leaving us a review. We are glad to know that we were able to help you with a walk through of the app and the UPS SurePost rates.

December 13, 2021

Excellent and fast customer service! Quick response time through phone calls and emails and the staff is very friendly.

Rusted Chandelier
United States
About 1 month using the app