Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

February 23, 2023

I tried to set it up on my own first but didn't succed but fortunatly Shashi Kumar from customer service called me and asked if I wanted any help. So professional! I love that support and he helped me get everything right and now it runs very smooth. Love this app!

Vfitsweden
Spain
About 8 hours using the app
January 17, 2023

This app really has saved us a lot of work and the support from the team is absolutely great. They respond super quick and have been of great help in setting up the app for our different stores. I can highly recommend this app to anyone who wants to futher automate the label processing part.

ProCardio France
Netherlands
About 1 month using the app
May 26, 2022

We have been using this app now for several days without any success. We are based in Scandinavia. Rates are not showing correct. Dual or confusing answers from support sometimes regarding setup and configuration. Tried for hours to connect a Thermal Printer without success thru this app. I like the idea for the app to arrange and handle freight labels thru one point but it has not worked out so far. Support seems quite fast in reply. We give this some more days. If everything not working out it is no point for us to have this app.

Sanojtape
Sweden
3 days using the app
April 7, 2022

Wir verwenden die App, um unsere Versandlabel für UPS auszudrucken. Das funktioniert einigermaßen gut und zuverlässig. Das einzige Manko ist: Wenn man ein Problem hat und den Support anschreibt, bekommt man zwar relativ zügig eine Antwort, aber selten kann dieser einem weiterhelfen. Das ist sehr schade, vor allem, weil die App kostenpflichtig ist. Wären diese Probleme nicht, z.B.: Es werden Bestellungen übernommen, deren Produkte als "Kein Versand" markiert sind und ein paar andere Kinderkrankheiten würde diese App mehr als 3 Sterne verdienen

Weinberg Shop
Germany
About 2 months using the app
Edited December 19, 2021

I am Kan Guo, and I have been running an e-commerce business for five years. I love your APP of Multi Carrier Shipping Label; it is really awesome. He is very close to our usage scenario. But after getting to know you these days, I would like to make the following comments to you in particular and hope to modify and upgrade your program to make it more powerful. --The adjustment suggestions for Shipping Lable are as follows
1. It is necessary to modify the name in ITEM in the APP. This is because the ITEM on the website is often used to promote website keywords, but when it is used for actual shipment, it is not recognized by the customs of some countries.
2. The unit price and total price of the product must be adjusted in the APP. The reason for this is very complicated, but trust me it is very necessary. If the price cannot be modified, your APP will not be able to be used. -- Regarding the total adjustment of the transportation of dangerous goods and ordinary goods.
I noticed that your APP could define the nature of each product, including whether it is a dangerous product or chemical, etc. However, this information was not used as the basis for the final calculation of freight. We need a comprehensive algorithm that can calculate load because some transportation companies do not accept the transportation of dangerous goods. For example, when two products A and B appear in the customer's shopping cart simultaneously, A is a product with a battery, and B is a standard product.
1. When A and B belong to the same warehouse, we usually combine A and B into one package and ship it. Therefore, the package should be carried by a company that allows the transportation of dangerous goods. Thus, the APP should present to the customer a freight quotation that enables the transport of hazardous goods company. And calculate the freight based on the combined weight of A and B.
2. When A and B do not belong to the same warehouse, the App should give a comprehensive freight quotation based on the shipping addresses of A and B. The combination of A's freight and the freight of B can be presented to the customer. When shipping simultaneously, it can split an order for two or more shipments and finally print two or more shipping labels of different shipping companies. --The logical improvement of the comprehensive calculation ability of the freight of the same order issued by different products.
From my point of view, there will be multiple calculation logic. I think users should be allowed to edit their differences based on their usage habits or differences in policies and laws of countries and regions. These are my summarize; I hope you can improve your App. Thank you for your reading. Sincerely & Regards

ALIENTECH
China
5 days using the app
Edited September 13, 2025

I am highly satisfied with the excellent support I have received from PH MultiCarrier. Their guidance has given me the confidence to proceed independently, while at the same time providing the assurance that reliable expertise is always available whenever required. This combination of professionalism, responsiveness, and trustworthiness makes working with PH MultiCarrier both smooth and secure.

Vera Clocks
Sweden
About 18 hours using the app
PluginHive replied September 16, 2025

Thank you for your review! We’re happy to assist you with integrating your PostNord and UPS accounts, setting up the MyPack and UPS international services, and configuring DDP for international shipments for your watch business in Sweden.

If you have any questions, please don’t hesitate to reach out!

August 7, 2025

Very helpfull app

Hbshonung
Sweden
About 12 hours using the app
June 23, 2025

Enkelt smidigt, toppenbra!

PusselParet
Sweden
2 days using the app
PluginHive replied July 17, 2025

Tack för din recension! Vi hjälper dig gärna att integrera ditt PostNord-konto för inrikes leveranser och generera PostNord-fraktetiketter för din butik, specialiserad på pussel och affischer i Sverige.

Om du har några frågor är du välkommen att kontakta oss!

June 4, 2025

Just started using the app and it seems very good, and as well the support team is very helpful!

risky universe
Sweden
14 days using the app
PluginHive replied June 9, 2025

Thank you for your review! We’re happy to have helped you automate shipping to Finland and Denmark using your PostNord account and set up the MyPack Collect service for your Sweden-based casual wear store.

If you have any questions, don’t hesitate to reach out!

May 12, 2025

Team always ready to help. 100% recommend

Loja do Inseto
Portugal
About 1 month using the app
PluginHive replied May 27, 2025

Thank you for your review! We’re happy we could help you integrate your DHL Express account and configure domestic shipping services for your pest control products store in Spain.

We truly appreciate the recommendation! If you need any additional support, don’t hesitate to reach out.