Reviews (654)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.
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Super support!
Thank you very much for your prompt support. Sibi was very patient and helpful! The app is very easy to use and I have ebeen using it for the past 4 months.
Thank you for your review! We’re glad to assist you in integrating your DHL Express and FedEx accounts to streamline international shipping for your UAE-based store specialising in handcrafted premium serveware, cutlery, and kitchen or host-ware items.
If you ever need further assistance, please feel free to reach out!
My go to for shipping. Any questions are quickly answered by their team & they're happy to give you a tour of the app & answer any questions. Have been using PH for years
Thank you for your review! We’re glad to support your US-based business specialising in marbles, helping you automate domestic and international shipping with your UPS and FedEx accounts, including effortless bulk UPS label printing.
If you have any questions, feel free to reach out!
Great service and great experience working with your support team. I'm brand new to this platform so walking me through step by step and answering questions has been very helpful. Thank you, and I'm looking forward to getting these orders rolling!
Thank you for your review! We’re glad to support your USA-based business by integrating and setting up USPS and FedEx services to print domestic shipping labels for your store, specialising in cottage food business.
If you have any questions, feel free to reach out!
Excellent customer service. Sibi was super helpful, very knowledgable and was able to help us solve all of our issues. 5 stars for sure!
Very well explained. Thorough and comprehensible. Great handling of questions and very good explanations. The app seems to do exactly what we are looking for.
Impossible to set-up - waste of time - ZERO SUPPORT. save your time/money. Only instructions are youtube video which is useless.
Dear Jon,
We regret to inform you that online buyers will not be able to use their own UPS Account number for our services. Currently, we are not aware of any Shopify Shipping app that provides this functionality.
We strongly advise against implementing such a process because the Shopify Checkout is not customizable for every Shopify plan, making it challenging for customers to provide UPS Account details. Moreover, customers can enter incorrect information, resulting in cart abandonment.
Our recommendation is to utilize the merchant's UPS account, which you have already set up. This way, UPS rates based on the merchant's account can be displayed at checkout. While these rates may not precisely match the customer's UPS account rates, they can serve as approximate rates during checkout.
Alternatively, you can offer Free Shipping at checkout as another approach.
In both cases, customers would need to prepare the shipment labels using their own UPS Account and send them to the merchants for processing the shipments.
We attempted to reach out to you yesterday using the provided contact number, but unfortunately, it was not connected.
We suggest scheduling a Zoom call at your convenience to discuss possible alternative solutions.
Please feel free to reach out if you have any questions. We are here to assist you.
Amazing customer service - I've had 2 lengthy zoom calls already. They are right there when you need them. Would definitely recommend.
SUPPORT CALL & SET UP: Great first experience. They discussed all my options with and without their app service. Will keep learning and make a decision soon.
I had problems integrating the app but the team helped me very good to solve the issues. Great Job:)
We’re glad to know the app is set up and you’re shipping process is now streamlined. Thank you so much for the review.
